Data pattern list AI agent

reference brazil Updated Sep 10, 2026 2 min read vault-data-pattern-list-agent-ai-agent.md
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This ServiceNow Vault agent helps users associate data patterns to an data privacy policy configuration. It retrieves the list of available data patterns, captures the user’s selections, extracts the related sys_ids, assigns data patterns to data privacy policy configuration and validates it.

Workflow

  1. Confirm a data privacy policy configuration ID was provided and verify it's valid; if either check fails, notify the user and stop.
  2. Retrieve and present all available data patterns for the given policy configuration, and let the user select one or more.
  3. Resolve the selected pattern names to their sys_ids and assign them to the policy configuration.

Field

Description

Allow third party to access this AI agent

When enabled, third-party AI agents can use this agent. This value is off (false) by default. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the External discoverable field.

Allow AI specialists to access this AI agent

When enabled, AI specialists can use this agent. This value is off (false) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the Specialist enabled field.

Manage long-term memory

When enabled, all previous user interactions are used as context for the LLM. This value is off (false) by default. This setting is defined by the sn_aia.ltm.enable_long_term_memory system property. For more information, see ServiceNow Otto AI agents reference.

Tools

  • Scripts

Data pattern assigner

Verify config tool

  • Conversational topic

Data pattern list selector

Allowed user roles The specific user roles that can access this AI agent.

data_kit_data_privacy_admin, data_privacy_admin, now_assist_data_privacy_admin, virtual_agent_data_privacy_admin

Data access roles The specific user identity roles that determine which data the AI agent can access and what actions it can take.

now_assist_data_privacy_admin, data_privacy_admin, virtual_agent_data_privacy_admin, data_kit_data_privacy_admin

Triggers

Optional. None defined by default. An admin can specify triggers if desired. For more information, see Add a trigger to an AI agent.

Channels

Configure an assistant for Virtual Agent or ServiceNow Otto panel using Assistant Designer.

Used in agentic workflows

  • Create Data Privacy Advanced Configuration
  • Default VA Workflow
Learn more about ServiceNow Vault at [ServiceNow Vault](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/servicenow-vault-landing.md).

Parent Topic:ServiceNow Vault AI agents

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