DP record selector agent AI agent

reference brazil Updated Sep 10, 2026 2 min read vault-dp-record-selector-agent-ai-agent.md
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This ServiceNow Vault agent fetches data using tools or topics to display list of choices related to the action.

Workflow

  1. Execute one of two operations based on the task received from the workflow:
    • Fetch policies: Retrieve and display all available data privacy advanced configurations, let the user select one, and return the selected policy ID to the workflow.
    • Fetch edit options: Retrieve and display the available edit operations for a policy, let the user select one, and return the selection to the workflow.
  2. After either operation, hand the result back to the calling workflow.

Field

Description

Allow third party to access this AI agent

When enabled, third-party AI agents can use this agent. This value is off (false) by default. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the External discoverable field.

Allow AI specialists to access this AI agent

When enabled, AI specialists can use this agent. This value is off (false) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the Specialist enabled field.

Manage long-term memory

When enabled, all previous user interactions are used as context for the LLM. This value is off (false) by default. This setting is defined by the sn_aia.ltm.enable_long_term_memory system property. For more information, see ServiceNow Otto AI agents reference.

Tools

  • Script

Fetch advanced DP policy

  • Conversational topics

Select a privacy advanced policy

Select DP advanced policy edit options

Allowed user roles The specific user roles that can access this AI agent.

data_kit_data_privacy_admin, data_privacy_admin, virtual_agent_data_privacy_admin, now_assist_data_privacy_admin

Data access roles The specific user identity roles that determine which data the AI agent can access and what actions it can take.

data_privacy_admin, data_kit_data_privacy_admin, virtual_agent_data_privacy_admin, now_assist_data_privacy_admin

Triggers

Optional. None defined by default. An admin can specify triggers if desired. For more information, see Add a trigger to an AI agent.

Channels

Configure an assistant for Virtual Agent or ServiceNow Otto panel using Assistant Designer.

Used in agentic workflows

  • Edit Data Privacy Advanced Configuration
  • Default VA Workflow
Learn more about ServiceNow Vault at [ServiceNow Vault](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/servicenow-vault-landing.md).

Parent Topic:ServiceNow Vault AI agents

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