Create IT Asset Management content request

---
title: Create IT Asset Management content request
description: Create a request for new content through the Service Catalog application for the IT Asset Management content service.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-asset-management/asset-management/create-itam-content-request.html
release: brazil
product: Asset Management
classification: asset-management
topic_type: task
last_updated: "2025-07-31"
reading_time_minutes: 1
breadcrumb: [IT Asset Management content request process, IT Asset Management, Asset Management]
---

# Create IT Asset Management content request

Create a request for new content through the Service Catalog application for the IT Asset Management content service.

## Before you begin

Content request can be made for the Software Asset Management content service and the Hardware Asset Management content service.

Role required: customer user or partner user

## Procedure

1.  Log in to the [ServiceNow Now Support](https://support.servicenow.com/now/ns/home) portal.

2.  Navigate to **Automation Store** > **Service Catalog**.

3.  Search and select the catalog item **Asset Management Content Request**.

    On the Catalog Item form, the **ID**, **State**, **Requested by**, and the **Company** fields populate automatically.

4.  Fill in the details on the form.

    |Field|Description|
    |-----|-----------|
    |Title|Summary of your request.|
    |Description|Details of your request.|
    |Selected instance|Instance you are requesting the content for.|
    |Watch list|Individuals in your organization who can view the progress of this request.|
    |Content category|The content category for your request. You can select the Software Asset Management content service or the Hardware Asset Management content service.|
    |Attachment|Excel sheet with the information needed for the requested content.|

5.  Select **Submit**.

6.  View your current content requests by navigating to **Automation Store** > **Service Catalog** > **My Content Requests**.

    The default filter only shows your active requests. To see all your requests, including closed ones, adjust the filter.