Supporting information for ServiceNow Otto for Cloud Cost Management \(CCM\)
concept brazil Updated Sep 10, 2026 1 min read supporting-info-ai-ccm.md
Get a quick overview of the important information related to the ServiceNow Otto for Cloud Cost Management application.
Supported versions
The ServiceNow Otto for CCM application is supported starting with the Australia Patch 5 release.
Supported user interfaces
You can access the generative AI skill included in the ServiceNow Otto for CCM application through the ServiceNow Otto panel in the Cloud Cost Management Workspace.
Application information
Activate the ServiceNow Otto for Cloud Cost Management (CCM) (com.sn_now_assist_ccm) store application to use the generative AI skill.
This store application has the following dependencies:
- Cloud Cost Management (sn_clin)
- Cloud Spend Core (sn_cld_spend_core)
- Cloud Integrations Core (sn_cld_intg_core )
- ServiceNow Otto for Platform (com.sn_genai_platform)
- AI Agents for IT Asset Management (com.sn_itam_aia)
Activate the applications in the following order:
- Cloud Cost Management (sn_clin)
- Cloud Spend Core (sn_cld_spend_core)
- Cloud Integrations Core (sn_cld_intg_core )
- ServiceNow Otto for Platform (com.sn_genai_platform)
- ServiceNow Otto for Cloud Cost Management (com.sn_now_assist_ccm)
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--- title: Supporting information for ServiceNow Otto for Cloud Cost Management \(CCM\) description: Get a quick overview of the important information related to the ServiceNow Otto for Cloud Cost Management application. locale: en-US canonical_url: https://www.servicenow.com/docs/r/it-asset-management/cloud-cost-management/supporting-info-ai-ccm.html release: brazil product: Cloud Cost Management classification: cloud-cost-management topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [AI in Cloud Cost Management, Explore, Cloud Cost Management, IT Asset Management, Asset Management] --- # Supporting information for ServiceNow Otto for Cloud Cost Management \(CCM\) Get a quick overview of the important information related to the ServiceNow Otto for Cloud Cost Management application. ## Supported versions The ServiceNow Otto for CCM application is supported starting with the Australia Patch 5 release. ## Supported user interfaces You can access the generative AI skill included in the ServiceNow Otto for CCM application through the ServiceNow Otto panel in the Cloud Cost Management Workspace. ## Application information Activate the ServiceNow Otto for Cloud Cost Management \(CCM\) \(com.sn\_now\_assist\_ccm\) store application to use the generative AI skill. This store application has the following dependencies: - Cloud Cost Management \(sn\_clin\) - Cloud Spend Core \(sn\_cld\_spend\_core\) - Cloud Integrations Core \(sn\_cld\_intg\_core \) - ServiceNow Otto for Platform \(com.sn\_genai\_platform\) - AI Agents for IT Asset Management \(com.sn\_itam\_aia\) Activate the applications in the following order: - Cloud Cost Management \(sn\_clin\) - Cloud Spend Core \(sn\_cld\_spend\_core\) - Cloud Integrations Core \(sn\_cld\_intg\_core \) - ServiceNow Otto for Platform \(com.sn\_genai\_platform\) - ServiceNow Otto for Cloud Cost Management \(com.sn\_now\_assist\_ccm\)
| title | Supporting information for ServiceNow Otto for Cloud Cost Management \(CCM\) |
| description | Get a quick overview of the important information related to the ServiceNow Otto for Cloud Cost Management application. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-asset-management/cloud-cost-management/supporting-info-ai-ccm.html |
| release | brazil |
| product | Cloud Cost Management |
| classification | cloud-cost-management |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | AI in Cloud Cost ManagementExploreCloud Cost ManagementIT Asset ManagementAsset Management |