Associate a catalog item with a remote record producer

task brazil Updated Sep 10, 2026 1 min read associate-catalog-item-with-record-producer.md
Raw file servicenow.com

Associate a service catalog item with your provider's remote record producer to send the order details to your provider for fulfillment.

Before you begin

Role required: catalog_admin

Procedure

  1. Navigate to All > Asset > HAM Zero Touch > Catalog Item mappings.

  2. On the form, fill in the fields.

Field

Description

Catalog item

Service Catalog item that you want to associate with the remote record producer.

Remote record producer

Remote record producer of the external provider.

Multiple quantity supported

Option to indicate that your provider's remote record producer supports multiple quantities for the catalog item.

Quantity variable

Variable to capture quantity from the list of variables defined for the catalog item.This field is editable only when the Multiple quantity supported check box is selected.

Active

Option to indicate that the catalog item mapping is available for use.

3. Select **Submit**.
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