Associate a catalog item with a remote record producer
Associate a service catalog item with your provider's remote record producer to send the order details to your provider for fulfillment.
Before you begin
Role required: catalog_admin
Procedure
-
Navigate to All > Asset > HAM Zero Touch > Catalog Item mappings.
-
On the form, fill in the fields.
|
Field |
Description |
|---|---|
|
Catalog item |
Service Catalog item that you want to associate with the remote record producer. |
|
Remote record producer |
Remote record producer of the external provider. |
|
Multiple quantity supported |
Option to indicate that your provider's remote record producer supports multiple quantities for the catalog item. |
|
Quantity variable |
Variable to capture quantity from the list of variables defined for the catalog item.This field is editable only when the Multiple quantity supported check box is selected. |
|
Active |
Option to indicate that the catalog item mapping is available for use. |
--- title: Associate a catalog item with a remote record producer description: Associate a service catalog item with your provider's remote record producer to send the order details to your provider for fulfillment. locale: en-US canonical_url: https://www.servicenow.com/docs/r/it-asset-management/hardware-asset-management/associate-catalog-item-with-record-producer.html release: brazil product: Hardware Asset Management classification: hardware-asset-management topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Manage Service Catalog items for the Zero Touch request flow, Configure Zero Touch request flow, Integrations and advanced configuration, Configure, Hardware Asset Management, IT Asset Management, Asset Management] --- # Associate a catalog item with a remote record producer Associate a service catalog item with your provider's remote record producer to send the order details to your provider for fulfillment. ## Before you begin Role required: catalog\_admin ## Procedure 1. Navigate to **All** > **Asset** > **HAM Zero Touch** > **Catalog Item mappings**. 2. On the form, fill in the fields. <table id="table_lpj_2k1_kbc"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Catalog item </td><td> Service Catalog item that you want to associate with the remote record producer. </td></tr><tr><td> Remote record producer </td><td> Remote record producer of the external provider. </td></tr><tr><td> Multiple quantity supported </td><td> Option to indicate that your provider's remote record producer supports multiple quantities for the catalog item. </td></tr><tr><td> Quantity variable </td><td> Variable to capture quantity from the list of variables defined for the catalog item.This field is editable only when the **Multiple quantity supported** check box is selected. </td></tr><tr><td> Active </td><td> Option to indicate that the catalog item mapping is available for use. </td></tr></tbody> </table>3. Select **Submit**.
| title | Associate a catalog item with a remote record producer |
| description | Associate a service catalog item with your provider's remote record producer to send the order details to your provider for fulfillment. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-asset-management/hardware-asset-management/associate-catalog-item-with-record-producer.html |
| release | brazil |
| product | Hardware Asset Management |
| classification | hardware-asset-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Manage Service Catalog items for the Zero Touch request flowConfigure Zero Touch request flowIntegrations and advanced configurationConfigureHardware Asset ManagementIT Asset ManagementAsset Management |