Create an Asset Donation Order

task brazil Updated Sep 10, 2026 1 min read create-asset-donation-order.md
Raw file servicenow.com

Create a service catalog request to donate the in-stock hardware and consumable assets in your organization to charity organizations.

Before you begin

Role required: none

Procedure

  1. Navigate to All > Service Catalog > Asset Lifecycle.

    The Asset Lifecycle category isn't on the Service Catalog page by default. To add this category, select the Add content icon ([Omitted image "add_content_icon.png"] Alt text: Add content icon.) beside the Search catalog bar and then select Asset Lifecycle.

    Note: You require admin role to add a category to the Service Catalog.

  2. On the Asset Lifecycle page, select Asset Donation Order.

  3. On the form, fill in the fields.

Field

Description

Charity organization

Name of the charity organization to which you want to donate your assets.You can filter the charity organization list based on Name, City, State/Province, Country, or Phone details.

Description

Name and quantity of the assets that you want to donate. For example, Request to donate two Dell PCs.

4. Select **Submit**.
Your Asset Donation Order is successfully submitted.
  1. View the status of your Asset Donation Order by navigating to All > Self-Service > My Requests.

Parent Topic:Donate assets to charity organizations

Related topics

Approve or reject an Asset Donation Order

Process an Asset Donation Order

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