Device as a Service

concept brazil Updated Sep 10, 2026 1 min read exploring-daas.md

The Device as a Service (DaaS) feature provides assets and asset management services to the customers of DaaS providers via a subscription model.

DaaS overview

[Omitted video] Description: Hardware Asset Management for DaaS.

Managing your DaaS offerings on a single platform through provider-focused views and tasks brings significant advantages to both providers and customers. DaaS providers can manage their asset inventory from sourcing through disposal to support their DaaS offerings. By consolidating all DaaS - related activities and information onto one platform, DaaS providers can streamline their operations and improve efficiency. For more information, see DaaS provider view.

DaaS benefits

Benefit	Users
Plan the desired subscription level for the customers of the DaaS provider.	DaaS Asset manager
Automate the procurement process of the DaaS assets.	DaaS Asset manager
Manage inventory levels and prepare assets for shipment as requested by customers.	DaaS Asset manager Inventory user
Receive and pick assets at the customer site.	DaaS Asset manager Inventory user
Conduct audits on asset records for compliance and reporting purposes.	DaaS Asset manager
Monitor asset problems and perform repairs or replacements to restore service functionality.	DaaS Asset manager Inventory user
Systematically refresh, decommission, and dispose of assets at the end of their usable life according to a predetermined schedule.	DaaS Asset manager Inventory user

- **[Configuring DaaS](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/configuring-daas.md)** Plan and configure the Device as a Service \(DaaS\) features and functionalities. - **[DaaS reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/reference-daas.md)** Reference topics provide additional information about the lists and forms that you use to configure and administer Asset as a Service.

Parent Topic:Hardware Asset Management

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---
title: Device as a Service
description: The Device as a Service \(DaaS\) feature provides assets and asset management services to the customers of DaaS providers via a subscription model.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-asset-management/hardware-asset-management/exploring-daas.html
release: brazil
product: Hardware Asset Management
classification: hardware-asset-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Hardware Asset Management, IT Asset Management, Asset Management]
---

# Device as a Service

The Device as a Service \(DaaS\) feature provides assets and asset management services to the customers of DaaS providers via a subscription model.

## DaaS overview

\[Omitted video\] Description: Hardware Asset Management for DaaS.

Managing your DaaS offerings on a single platform through provider-focused views and tasks brings significant advantages to both providers and customers. DaaS providers can manage their asset inventory from sourcing through disposal to support their DaaS offerings. By consolidating all DaaS - related activities and information onto one platform, DaaS providers can streamline their operations and improve efficiency. For more information, see [DaaS provider view](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/daas-workspace.md).

## DaaS benefits

<table id="table_ey1_mh3_w1c"><thead><tr><th>

Benefit

</th><th>

Users

</th></tr></thead><tbody><tr><td>

Plan the desired subscription level for the customers of the DaaS provider.

</td><td>

DaaS Asset manager

</td></tr><tr><td>

Automate the procurement process of the DaaS assets.

</td><td>

DaaS Asset manager

</td></tr><tr><td>

Manage inventory levels and prepare assets for shipment as requested by customers.

</td><td>

-   DaaS Asset manager
-   Inventory user

</td></tr><tr><td>

Receive and pick assets at the customer site.

</td><td>

-   DaaS Asset manager
-   Inventory user

</td></tr><tr><td>

Conduct audits on asset records for compliance and reporting purposes.

</td><td>

DaaS Asset manager

</td></tr><tr><td>

Monitor asset problems and perform repairs or replacements to restore service functionality.

</td><td>

-   DaaS Asset manager
-   Inventory user

</td></tr><tr><td>

Systematically refresh, decommission, and dispose of assets at the end of their usable life according to a predetermined schedule.

</td><td>

-   DaaS Asset manager
-   Inventory user

</td></tr></tbody>
</table>-   **[Configuring DaaS](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/configuring-daas.md)**  
Plan and configure the Device as a Service \(DaaS\) features and functionalities.
-   **[DaaS reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/reference-daas.md)**  
Reference topics provide additional information about the lists and forms that you use to configure and administer Asset as a Service.

**Parent Topic:**[Hardware Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/ham-landing-page.md)