Installing Hardware Asset Management

concept brazil Updated Sep 10, 2026 1 min read installing-ham-app.md

The Hardware Asset Management (HAM) application can be installed from the Product Hub or the ServiceNow Store.

Installation methods

Method	When to use
Product Hub	You are setting up HAM for the first time and want a guided installation experience. Product Hub installs your entitled HAM application and shows you additional applications and plugins that are available for your subscription tier.
ServiceNow Store	You are installing HAM without using the guided Product Hub experience. Your ServiceNow instance does not have ServiceNow Otto for Setup (sn_ia) version 5.0.10 or later, or Setup Hub (sn_ia_base), version 3.0.4 or later installed.

- **[Hardware Asset Management on Product Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/product-hub-for-ham.md)** Product Hub provides a single location to install, update, and manage HAM applications and plugins. - **[Install Hardware Asset Management from the ServiceNow Store](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/install-ham.md)** You can install the Hardware Asset Management application \(sn\_hamp\) if you have the admin role. The application includes demo data. Install related ServiceNow® Store applications and plugins if they are not already installed.

Parent Topic:Configuring Hardware Asset Management

Keywords Install HAMInstall HAM using Product Hub

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---
title: Installing Hardware Asset Management
description: The Hardware Asset Management \(HAM\) application can be installed from the Product Hub or the ServiceNow Store.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-asset-management/hardware-asset-management/installing-ham-app.html
release: brazil
product: Hardware Asset Management
classification: hardware-asset-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [Install HAM, Install HAM using Product Hub]
breadcrumb: [Configure, Hardware Asset Management, IT Asset Management, Asset Management]
---

# Installing Hardware Asset Management

The Hardware Asset Management \(HAM\) application can be installed from the Product Hub or the ServiceNow Store.

## Installation methods

<table id="table_zkz_52l_fkc"><thead><tr><th>

Method

</th><th>

When to use

</th></tr></thead><tbody><tr><td>

Product Hub

</td><td>

You are setting up HAM for the first time and want a guided installation experience. Product Hub installs your entitled HAM application and shows you additional applications and plugins that are available for your subscription tier.

</td></tr><tr><td>

ServiceNow Store

</td><td>

-   You are installing HAM without using the guided Product Hub experience.
-   Your ServiceNow instance does not have ServiceNow Otto for Setup \(sn\_ia\) version 5.0.10 or later, or Setup Hub \(sn\_ia\_base\), version 3.0.4 or later installed.

</td></tr></tbody>
</table>-   **[Hardware Asset Management on Product Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/product-hub-for-ham.md)**  
Product Hub provides a single location to install, update, and manage HAM applications and plugins.
-   **[Install Hardware Asset Management from the ServiceNow Store](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/install-ham.md)**  
You can install the Hardware Asset Management application \(sn\_hamp\) if you have the admin role. The application includes demo data. Install related ServiceNow® Store applications and plugins if they are not already installed.

**Parent Topic:**[Configuring Hardware Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/configuring-ham.md)