Reporting and performance
concept brazil Updated Sep 10, 2026 2 min read reporting-performance-ham.md
Monitor hardware asset performance, track total cost of ownership, manage stockroom inventory reports, and view HAM maturity items to measure and improve your Hardware Asset Management program.
Perform these tasks as needed to report on and assess the performance of your hardware assets in HAM.
| Task | Description |
|---|---|
| Analyze hardware assets with generative AI | Use the AI-generated analysis summary to view asset data and identify action items. |
| Create a TCO report | Create and compare TCO reports for hardware assets against actual, projected, or benchmark costs. |
| Manage and monitor hardware asset performance | Monitor hardware asset performance metrics and time spent on asset tasks. |
| Manage stockrooms with inventory reports | Monitor stockroom inventory levels and identify supply gaps using inventory reports in the Hardware Asset Workspace. |
| View all maturity items for HAM | Review HAM maturity items to identify gaps and improvement opportunities in your Hardware Asset Management. |
- Analyze hardware assets using the Generate hardware asset insights generative AI skill
View consolidated asset data and identify key action items with the comprehensive AI-generated analysis summary. - Create a TCO report in Hardware Asset Workspace
Create your own Total Cost of Ownership (TCO) report to compare the actual or projected TCO of multiple assets or compare the actual or projected asset TCO with the benchmark cost of the hardware model. - Manage stockrooms with inventory reports in the Hardware Asset Workspace
Track and manage stockrooms efficiently by evaluating the inventory reports in the Hardware Asset Workspace. - View all maturity items for Hardware Asset Management
View the maturity of your Hardware Asset Management (HAM) program to analyze the status of each maturity stage, where each stage shows the number of maturity items completed.
Parent Topic:Using Hardware Asset Management
Related topics
Inventory and stockroom operations
Manage hardware asset tasks using the Mobile Agent application
57 lines · 4.4 KB
--- title: Reporting and performance description: Monitor hardware asset performance, track total cost of ownership, manage stockroom inventory reports, and view HAM maturity items to measure and improve your Hardware Asset Management program. locale: en-US canonical_url: https://www.servicenow.com/docs/r/it-asset-management/hardware-asset-management/reporting-performance-ham.html release: brazil product: Hardware Asset Management classification: hardware-asset-management topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 2 breadcrumb: [Use, Hardware Asset Management, IT Asset Management, Asset Management] --- # Reporting and performance Monitor hardware asset performance, track total cost of ownership, manage stockroom inventory reports, and view HAM maturity items to measure and improve your Hardware Asset Management program. Perform these tasks as needed to report on and assess the performance of your hardware assets in HAM. |Task|Description| |----|-----------| |[Analyze hardware assets with generative AI](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/generate-asset-analysis-now-assist-ham.md)|Use the AI-generated analysis summary to view asset data and identify action items.| |[Create a TCO report](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/create-ham-tco-report.md)|Create and compare TCO reports for hardware assets against actual, projected, or benchmark costs.| |[Manage and monitor hardware asset performance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/manage-and-monitor-hardware-asset-performance.md)|Monitor hardware asset performance metrics and time spent on asset tasks.| |[Manage stockrooms with inventory reports](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/manage-stockroom-inventory-report-ham.md)|Monitor stockroom inventory levels and identify supply gaps using inventory reports in the Hardware Asset Workspace.| |[View all maturity items for HAM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/view-ham-maturity-items.md)|Review HAM maturity items to identify gaps and improvement opportunities in your Hardware Asset Management.| - **[Analyze hardware assets using the Generate hardware asset insights generative AI skill](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/generate-asset-analysis-now-assist-ham.md)** View consolidated asset data and identify key action items with the comprehensive AI-generated analysis summary. - **[Create a TCO report in Hardware Asset Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/create-ham-tco-report.md)** Create your own Total Cost of Ownership \(TCO\) report to compare the actual or projected TCO of multiple assets or compare the actual or projected asset TCO with the benchmark cost of the hardware model. - **[Manage stockrooms with inventory reports in the Hardware Asset Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/manage-stockroom-inventory-report-ham.md)** Track and manage stockrooms efficiently by evaluating the inventory reports in the Hardware Asset Workspace. - **[View all maturity items for Hardware Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/view-ham-maturity-items.md)** View the maturity of your Hardware Asset Management \(HAM\) program to analyze the status of each maturity stage, where each stage shows the number of maturity items completed. **Parent Topic:**[Using Hardware Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/using-ham-classic.md) **Related topics** [Procurement and fulfillment]() [Inventory and stockroom operations]() [Repair and maintenance]() [Asset lifecycle and disposal]() [Attestation and conformance]() [Employee self-service]() [Manage hardware asset tasks using the Mobile Agent application]()
| title | Reporting and performance |
| description | Monitor hardware asset performance, track total cost of ownership, manage stockroom inventory reports, and view HAM maturity items to measure and improve your Hardware Asset Management program. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-asset-management/hardware-asset-management/reporting-performance-ham.html |
| release | brazil |
| product | Hardware Asset Management |
| classification | hardware-asset-management |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | UseHardware Asset ManagementIT Asset ManagementAsset Management |