Request a hardware asset through the Zero Touch request flow
Request a hardware asset directly with the external provider through the Zero Touch request flow by ordering the asset from the Service Catalog.
Before you begin
Role required: none
Procedure
-
Navigate to All > Service Catalog > Hardware.
-
On the catalog request, provide the required details.
The fields displayed on the catalog request form vary with the catalog item and the provider. The provider requires these field values to fulfill the request.
-
In the Quantity field of the Order this item section, select the quantity of items that you want to order.
Note: If your provider supports multiple assets in a single request, an additional field to enter the quantity details is displayed on the catalog request only when your Catalog Administrator hasn't hidden the equivalent quantity variable for the catalog item. However, the quantity that you selected in the Order this item section is considered for your request.
-
Select Submit.
Result
Your hardware catalog request is successfully submitted.
Parent Topic:Request and receive assets using the Zero Touch request flow
Related topics
Acknowledge receipt of an asset received through the Zero Touch request flow
---
title: Request a hardware asset through the Zero Touch request flow
description: Request a hardware asset directly with the external provider through the Zero Touch request flow by ordering the asset from the Service Catalog.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-asset-management/hardware-asset-management/request-hardware-assets-ztr-catalog.html
release: brazil
product: Hardware Asset Management
classification: hardware-asset-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Request and receive assets using the Zero Touch request flow, Employee self-service, Use, Hardware Asset Management, IT Asset Management, Asset Management]
---
# Request a hardware asset through the Zero Touch request flow
Request a hardware asset directly with the external provider through the Zero Touch request flow by ordering the asset from the Service Catalog.
## Before you begin
Role required: none
## Procedure
1. Navigate to **All** > **Service Catalog** > **Hardware**.
2. On the catalog request, provide the required details.
The fields displayed on the catalog request form vary with the catalog item and the provider. The provider requires these field values to fulfill the request.
3. In the **Quantity** field of the Order this item section, select the quantity of items that you want to order.
**Note:** If your provider supports multiple assets in a single request, an additional field to enter the quantity details is displayed on the catalog request only when your Catalog Administrator hasn't hidden the equivalent quantity variable for the catalog item. However, the quantity that you selected in the **Order this item** section is considered for your request.
4. Select **Submit**.
## Result
Your hardware catalog request is successfully submitted.
**Parent Topic:**[Request and receive assets using the Zero Touch request flow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/request-receive-assets-ztr.md)
**Related topics**
[Acknowledge receipt of an asset received through the Zero Touch request flow]()
| title | Request a hardware asset through the Zero Touch request flow |
| description | Request a hardware asset directly with the external provider through the Zero Touch request flow by ordering the asset from the Service Catalog. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-asset-management/hardware-asset-management/request-hardware-assets-ztr-catalog.html |
| release | brazil |
| product | Hardware Asset Management |
| classification | hardware-asset-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Request and receive assets using the Zero Touch request flowEmployee self-serviceUseHardware Asset ManagementIT Asset ManagementAsset Management |