Start working on a hardware asset pick task using the Mobile Agent application
Indicate in the Mobile Agent application when you start work on an asset pick task assigned to you.
Before you begin
Role required: inventory_user
Procedure
-
From your mobile device, launch the Mobile Agent application.
-
On the navigation bar at the bottom of the screen, tap the My Tasks tab.
The home screen of the My Tasks application opens displaying only the first few tasks in the list of tasks assigned to you.
-
If the task you want to start isn't displayed, tap See all.
-
Filter or sort the task view.
- To filter your tasks, tap the Filter icon [Omitted image "filter-mobile-task-eam.png"] Alt text: and enter the values to use as a filter in the Due Date, Asset, Location, or Priority fields.
- To sort your tasks, tap the Filter icon [Omitted image "filter-mobile-task-eam.png"] Alt text:, tap Sort by, and select the fields by which to sort your tasks.
-
Tap the Asset pick task that you want to start.
Use the details provided in the following fields on the Details tab to start work on the assigned asset pick task:
- Asset: Asset that you should pick.
- Stockroom: Stockroom from which you should pick the asset.
- Pick location: Aisle and space within the stockroom from where you should pick the asset.
-
On the Details tab, tap Start work.
Result
On the Details tab, the Start work link changes to Start timer, Locate, and Scan asset automatically.
What to do next
Complete the Asset pick task assigned to you. For details, see Locate and pick the hardware assets in your stockroom using the Mobile Agent application.
Parent Topic:Manage hardware asset pick tasks using the Mobile Agent application
Related topics
Record time worked on a hardware asset pick task using the Mobile Agent application
Locate and pick the hardware assets in your stockroom using the Mobile Agent application
---
title: Start working on a hardware asset pick task using the Mobile Agent application
description: Indicate in the Mobile Agent application when you start work on an asset pick task assigned to you.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-asset-management/hardware-asset-management/start-work-pick-task-mobile-ham.html
release: brazil
product: Hardware Asset Management
classification: hardware-asset-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Manage hardware asset pick tasks using the Mobile Agent application, Manage hardware asset tasks using the Mobile Agent application, Use, Hardware Asset Management, IT Asset Management, Asset Management]
---
# Start working on a hardware asset pick task using the Mobile Agent application
Indicate in the Mobile Agent application when you start work on an asset pick task assigned to you.
## Before you begin
Role required: inventory\_user
## Procedure
1. From your mobile device, launch the Mobile Agent application.
2. On the navigation bar at the bottom of the screen, tap the **My Tasks** tab.
The home screen of the My Tasks application opens displaying only the first few tasks in the list of tasks assigned to you.
3. If the task you want to start isn't displayed, tap **See all**.
4. Filter or sort the task view.
- To filter your tasks, tap the Filter icon \[Omitted image "filter-mobile-task-eam.png"\] Alt text: and enter the values to use as a filter in the **Due Date**, **Asset**, **Location**, or **Priority** fields.
- To sort your tasks, tap the Filter icon \[Omitted image "filter-mobile-task-eam.png"\] Alt text:, tap **Sort by**, and select the fields by which to sort your tasks.
5. Tap the Asset pick task that you want to start.
Use the details provided in the following fields on the **Details** tab to start work on the assigned asset pick task:
- **Asset**: Asset that you should pick.
- **Stockroom**: Stockroom from which you should pick the asset.
- **Pick location**: Aisle and space within the stockroom from where you should pick the asset.
6. On the **Details** tab, tap **Start work**.
## Result
On the **Details** tab, the **Start work** link changes to **Start timer**, **Locate**, and **Scan asset** automatically.
## What to do next
Complete the Asset pick task assigned to you. For details, see [Locate and pick the hardware assets in your stockroom using the Mobile Agent application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/locate-and-pick-hardware-asset-using-mobile-app.md).
**Parent Topic:**[Manage hardware asset pick tasks using the Mobile Agent application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/manage-asset-pick-task-ham-mobile-app.md)
**Related topics**
[Record time worked on a hardware asset pick task using the Mobile Agent application]()
[Locate and pick the hardware assets in your stockroom using the Mobile Agent application]()
| title | Start working on a hardware asset pick task using the Mobile Agent application |
| description | Indicate in the Mobile Agent application when you start work on an asset pick task assigned to you. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-asset-management/hardware-asset-management/start-work-pick-task-mobile-ham.html |
| release | brazil |
| product | Hardware Asset Management |
| classification | hardware-asset-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Manage hardware asset pick tasks using the Mobile Agent applicationManage hardware asset tasks using the Mobile Agent applicationUseHardware Asset ManagementIT Asset ManagementAsset Management |