Track shipments using the integration framework

---
title: Track shipments using the integration framework
description: Track your shipments in real time by integrating your ServiceNow instance with your third-party carrier's application through the integration framework provided by the IT Asset Management application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-asset-management/hardware-asset-management/tracking-shipments-using-integration-framework.html
release: brazil
product: Hardware Asset Management
classification: hardware-asset-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Procurement and fulfillment, Use, Hardware Asset Management, IT Asset Management, Asset Management]
---

# Track shipments using the integration framework

Track your shipments in real time by integrating your ServiceNow instance with your third-party carrier's application through the integration framework provided by the IT Asset Management application.

-   **[View the carrier integration profile details](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/view-integration-profiles.md)**  
View the details of the carrier API used to connect your ServiceNow instance to the third-party shipping carrier application.
-   **[View hardware asset shipment details](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/view-hardware-asset-shipments.md)**  
View all hardware asset shipment details in a single place in the Hardware Asset Workspace.
-   **[Stale shipments](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/stale-shipments.md)**  
Shipments that are delayed due to various reasons such as an incorrect tracking number, the loss of a shipment package during transit, and invalid connection details are considered stale shipments.
-   **[Track a hardware asset shipment](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/track-hardware-asset-shipments.md)**  
Track the progress of your hardware asset shipment that isn't delivered and that has a carrier associated with an active integration profile.

**Parent Topic:**[Procurement and fulfillment](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/hardware-asset-management/procurement-fulfillment-ham.md)

**Related topics**  


[Fulfilling hardware asset requests]()

[Use Advanced Shipment Notification]()

[Create an inventory stock order request]()

[Manage RMA requests]()

[Manage loaner assets]()