View RFID information of assets

task brazil Updated Sep 10, 2026 3 min read view-rfid-info.md
Raw file servicenow.com

View the Radio Frequency Identification (RFID) information of assets to manage and locate important assets easily.

Before you begin

Role required: asset

Procedure

  1. Navigate to a hardware asset for which you want to view the RFID information.

Interface

Action

Core UI

  1. Navigate to All > Hardware Assets.
  2. Select an Asset tag for which you want to view the RFID information.
  3. Select the Preview icon ([Omitted image "preview-icon.png"] Alt text: Preview icon) beside the RFID tag field in the General tab.
  4. Select Open Record to view the RFID information of the asset.

Hardware Asset Workspace

  1. Navigate to Hardware Asset Workspace > Asset estate.
  2. Select the Hardware assets tab.
  3. Select the display name of a hardware asset for which you want to view the RFID information.
  4. Select the Open Record icon [Omitted image "preview-icon.png"] Alt text: Preview icon. in the RFID tag field under the Details tab.
**Note:** The RFID tag field doesn't exist for an excluded asset.
|Field|Description|
|-----|-----------|
|RFID tag|Unique identifier of the RFID tag in the RFID system.|
|Site name|Name of the site as defined in the RFID system.|
|Type|Resource type as defined in the RFID system.|
|Zone group|Zone group as defined in the RFID system.|
|Serial number|Unique identifier as defined in the RFID system.|
|Zone group dwell|Length of time the asset has been in the current zone group relative to the timestamp of the data import.|
|Tag source|The application source of RFID data.|
|Zone|Zone as defined in the RFID system.|
|Last blink time|Last time the RFID tag was scanned.|
|Zone dwell|Duration for which the asset has been in the current zone as compared to the timestamp of the data import.|
|Last blink elapsed time|Duration for which the asset has been scanned in the RFID system as compared to the timestamp of the data import.|
|Grid-x, Grid-y, Grid-z|Physical location as defined in the RFID system.|
|Status|Status of the matching of RFID information to the resource.|
|Active|Option to map RFID information to the Asset \[alm\_asset\] table. This option is selected by default.|

**Note:**

The activity history is captured only for RFID tag and Zone.

Parent Topic:Inventory and stockroom operations

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