Create an ad hoc obligation task in Software Asset Workspace
Create an obligation task required only once or at irregular intervals to track and fulfill an obligation specified in a contract.
Before you begin
Role required: sn_cm_obligation.obligation_fulfiller
Procedure
-
Navigate to Workspaces > Software Asset Workspace > License operations.
-
Open an active obligation record either from the Obligations tab within the contract record or from the Obligations view.
|
Method |
Steps |
|---|---|
|
From the contract record |
|
|
From the Obligations view |
|
-
Select New.
-
On the New obligation task form, completed the following steps:
-
In the Assigned to field, update the assigned user.
-
In the Due date field, select the due date for the obligation task completion.
-
Select Save.
-
Result
- An ad hoc obligation task record is created for the obligation and listed in the Obligations tasks tab.
- The assigned user who fulfills the obligation is notified through email.
- The obligation task record is saved in the Obligation Tasks [sn_cm_obligation_obligation_task] table.
What to do next
View the obligation record by navigating to one of the following paths:
- Navigate to the Obligations tasks tab within the obligation record.
- Navigate to Software Asset Workspace > License operations > Contracts > Obligation tasks.
Parent Topic:Manage obligation tasks in the Software Asset Workspace
Related topics
---
title: Create an ad hoc obligation task in Software Asset Workspace
description: Create an obligation task required only once or at irregular intervals to track and fulfill an obligation specified in a contract.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-asset-management/software-asset-management/create-adhoc-obligation-task-sam.html
release: brazil
product: Software Asset Management
classification: software-asset-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [ad hoc obligation task, obligation in software asset workspace]
breadcrumb: [Manage obligation tasks in the Software Asset Workspace, Using Software Asset Workspace, Software Asset Management, IT Asset Management, Asset Management]
---
# Create an ad hoc obligation task in Software Asset Workspace
Create an obligation task required only once or at irregular intervals to track and fulfill an obligation specified in a contract.
## Before you begin
Role required: sn\_cm\_obligation.obligation\_fulfiller
## Procedure
1. Navigate to **Workspaces** > **Software Asset Workspace** > **License operations**.
2. Open an active obligation record either from the **Obligations** tab within the contract record or from the **Obligations** view.
<table id="choicetable_bdx_54g_jhc"><thead><tr><th align="left" id="d159618e81">
Method
</th><th align="left" id="d159618e84">
Steps
</th></tr></thead><tbody><tr><td id="d159618e90">
**From the contract record**
</td><td>
1. Navigate to **Workspaces** > **Software Asset Workspace** > **License operations** > **Software contracts**.
2. Select an active contract record.
3. Select the **Obligations** tab.
4. Select an active obligation record.
</td></tr><tr><td id="d159618e133">
**From the Obligations view**
</td><td>
1. Navigate to **Workspaces** > **Software Asset Workspace** > **License operations** > **Obligations**.
2. Select an active obligations record.
</td></tr></tbody>
</table>3. Select the **Obligation tasks** tab.
4. Select **New**.
5. On the New obligation task form, completed the following steps:
1. In the **Assigned to** field, update the assigned user.
2. In the **Due date** field, select the due date for the obligation task completion.
3. Select **Save**.
## Result
- An ad hoc obligation task record is created for the obligation and listed in the **Obligations tasks** tab.
- The assigned user who fulfills the obligation is notified through email.
- The obligation task record is saved in the Obligation Tasks \[sn\_cm\_obligation\_obligation\_task\] table.
## What to do next
View the obligation record by navigating to one of the following paths:
- Navigate to the **Obligations tasks** tab within the obligation record.
- Navigate to **Software Asset Workspace** > **License operations** > **Contracts** > **Obligation tasks**.
**Parent Topic:**[Manage obligation tasks in the Software Asset Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/software-asset-management/manage-obligation-tasks-software-asset-workspace.md)
**Related topics**
[Create an obligation record in the Software Asset Workspace]()
| title | Create an ad hoc obligation task in Software Asset Workspace |
| description | Create an obligation task required only once or at irregular intervals to track and fulfill an obligation specified in a contract. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-asset-management/software-asset-management/create-adhoc-obligation-task-sam.html |
| release | brazil |
| product | Software Asset Management |
| classification | software-asset-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| keywords | ad hoc obligation taskobligation in software asset workspace |
| breadcrumb | Manage obligation tasks in the Software Asset WorkspaceUsing Software Asset WorkspaceSoftware Asset ManagementIT Asset ManagementAsset Management |