Create entitlements for SAP

task brazil Updated Sep 10, 2026 5 min read create-entitlement-sap.md
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Create software entitlements to record your license information for SAP products. You can create entitlements individually or import them from a spreadsheet.

Before you begin

Role required: sam_user or sam_admin

Note: The sam_admin role is required to import entitlements.

Important: You can create software entitlements in both the Software Asset Management Core UI and Software Asset Workspace. These steps provide details on creating software entitlements in the Software Asset Management Core UI application. For details on creating software entitlements in Software Asset Workspace, see Import bulk entitlements in workspace.

Procedure

  1. Navigate to the software entitlements.

Interface

Action

Core UI

  1. Navigate to All > Asset > Portfolios > Software Entitlement.
  2. Select New.

Software Asset Workspace

  1. Navigate to Workspaces > Software Asset Workspace > License operations > Software entitlements.
  2. Select New.
2. On the form, fill in the fields.
**Note:** Only information specific to SAP software entitlements is shown in the table. For a detailed description of all software entitlement fields, see [Software entitlement fields](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/software-asset-management/software-entitlement-fields.md).

Field

Value

Metric group

SAP

License metric

Select any of the following values:

  • Named User: To license the number of named users that can be assigned a given Named User Type. The Named User Type is defined by the software model linked to the entitlement.
  • Engine Measurement: To license the amount of usage for an SAP engine.
  • Digital Access: To license the indirect usage of SAP applications through a third-party application or a non-SAP intermediary software based on the count of documents created by the third-party application.
  • User Subscription: To license the number of users that are authorized to access specified solution capabilities of SAP S/4HANA Cloud, Public Edition. A user subscription can be allocated to different user types with a specific weighting factor.

Note: In releases earlier than Brazil, this license metric was named Full Usage Equivalent. When you upgrade, existing software entitlements that used the Full Usage Equivalent metric for SAP S/4HANA Cloud, Public Edition are updated automatically to use the User Subscription metric.

  • Full Usage Equivalent: To license the number of users that are authorized to access specified solution capabilities of SAP S/4HANA Cloud, Private Edition. Full Usage Equivalent (FUE) can be allocated to different user types with a specific weighting factor. When you select User Subscription in the License metric field, the license type is automatically set to Subscription.

The type of usage is defined by the SAP license metric field on the software model.

For more information about license metrics, see Software license metrics.

The following fields appear when you select Engine measurement in the License metric field.

Rights per license pack

Number of rights associated with each pack that is purchased for SAP Engine product.

Number of packs

Number of packs for SAP Engine measurement licenses.

3. Select **Save**.
  1. After the form reloads, select Publish.

Parent Topic:Software Asset Management publisher pack for SAP

Related topics

SAP publisher pack integration architecture

Tables installed with the SAP publisher pack

Set up SAP integration to establish a connection with SAP

Establish an SAP connection using basic authentication

Establish an SAP connection using OAuth 2.0

Create software models for SAP

Create a custom SAP named user type

Map a role to a named user type

Create custom SAP price lists

Import custom SAP named user types

Import custom SAP price lists

SAP USMM-based optimization

User transaction activity for named user types

Self-declaring SAP engine license usage

Software Publisher Analytics dashboard for SAP in Software Asset Management classic

Publisher overview for SAP in the Software Asset Workspace

Create entitlements in Software Asset Management classic

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