Create entitlements for SAP
Create software entitlements to record your license information for SAP products. You can create entitlements individually or import them from a spreadsheet.
Before you begin
Role required: sam_user or sam_admin
Note: The sam_admin role is required to import entitlements.
Important: You can create software entitlements in both the Software Asset Management Core UI and Software Asset Workspace. These steps provide details on creating software entitlements in the Software Asset Management Core UI application. For details on creating software entitlements in Software Asset Workspace, see Import bulk entitlements in workspace.
Procedure
- Navigate to the software entitlements.
|
Interface |
Action |
|---|---|
|
Core UI |
|
|
Software Asset Workspace |
|
**Note:** Only information specific to SAP software entitlements is shown in the table. For a detailed description of all software entitlement fields, see [Software entitlement fields](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/software-asset-management/software-entitlement-fields.md).
|
Field |
Value |
|---|---|
|
Metric group |
SAP |
|
License metric |
Select any of the following values:
Note: In releases earlier than Brazil, this license metric was named Full Usage Equivalent. When you upgrade, existing software entitlements that used the Full Usage Equivalent metric for SAP S/4HANA Cloud, Public Edition are updated automatically to use the User Subscription metric.
The type of usage is defined by the SAP license metric field on the software model. For more information about license metrics, see Software license metrics. |
|
The following fields appear when you select Engine measurement in the License metric field. | |
|
Rights per license pack |
Number of rights associated with each pack that is purchased for SAP Engine product. |
|
Number of packs |
Number of packs for SAP Engine measurement licenses. |
- After the form reloads, select Publish.
Parent Topic:Software Asset Management publisher pack for SAP
Related topics
SAP publisher pack integration architecture
Tables installed with the SAP publisher pack
Set up SAP integration to establish a connection with SAP
Establish an SAP connection using basic authentication
Establish an SAP connection using OAuth 2.0
Create software models for SAP
Create a custom SAP named user type
Map a role to a named user type
Import custom SAP named user types
User transaction activity for named user types
Self-declaring SAP engine license usage
Software Publisher Analytics dashboard for SAP in Software Asset Management classic
---
title: Create entitlements for SAP
description: Create software entitlements to record your license information for SAP products. You can create entitlements individually or import them from a spreadsheet.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-asset-management/software-asset-management/create-entitlement-sap.html
release: brazil
product: Software Asset Management
classification: software-asset-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 5
breadcrumb: [Software Asset Management publisher pack for SAP, Supported software publisher licenses, Software Asset Management, IT Asset Management, Asset Management]
---
# Create entitlements for SAP
Create software entitlements to record your license information for SAP products. You can create entitlements individually or import them from a spreadsheet.
## Before you begin
Role required: sam\_user or sam\_admin
**Note:** The sam\_admin role is required to import entitlements.
**Important:** You can create software entitlements in both the Software Asset Management Core UI and Software Asset Workspace. These steps provide details on creating software entitlements in the Software Asset Management Core UI application. For details on creating software entitlements in Software Asset Workspace, see [Import bulk entitlements in workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/software-asset-management/import-entitlements-workspace.md).
## Procedure
1. Navigate to the software entitlements.
<table id="choicetable_o3p_z3k_qtb"><thead><tr><th align="left" id="d37582e86">
Interface
</th><th align="left" id="d37582e89">
Action
</th></tr></thead><tbody><tr><td id="d37582e95">
**Core UI**
</td><td>
1. Navigate to **All** > **Asset** > **Portfolios** > **Software Entitlement**.
2. Select **New**.
</td></tr><tr><td id="d37582e131">
**Software Asset Workspace**
</td><td>
1. Navigate to **Workspaces** > **Software Asset Workspace** > **License operations** > **Software entitlements**.
2. Select **New**.
</td></tr></tbody>
</table>2. On the form, fill in the fields.
**Note:** Only information specific to SAP software entitlements is shown in the table. For a detailed description of all software entitlement fields, see [Software entitlement fields](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/software-asset-management/software-entitlement-fields.md).
<table id="table_zql_nkm_11b"><thead><tr><th>
Field
</th><th>
Value
</th></tr></thead><tbody><tr><td>
Metric group
</td><td>
SAP
</td></tr><tr><td>
License metric
</td><td>
Select any of the following values:
- **Named User**: To license the number of named users that can be assigned a given Named User Type. The Named User Type is defined by the software model linked to the entitlement.
- **Engine Measurement**: To license the amount of usage for an SAP engine.
- **Digital Access**: To license the indirect usage of SAP applications through a third-party application or a non-SAP intermediary software based on the count of documents created by the third-party application.
- **User Subscription**: To license the number of users that are authorized to access specified solution capabilities of SAP S/4HANA Cloud, Public Edition. A user subscription can be allocated to different user types with a specific weighting factor.
**Note:** In releases earlier than Brazil, this license metric was named **Full Usage Equivalent**. When you upgrade, existing software entitlements that used the **Full Usage Equivalent** metric for SAP S/4HANA Cloud, Public Edition are updated automatically to use the **User Subscription** metric.
- **Full Usage Equivalent**: To license the number of users that are authorized to access specified solution capabilities of SAP S/4HANA Cloud, Private Edition. Full Usage Equivalent \(FUE\) can be allocated to different user types with a specific weighting factor.
When you select **User Subscription** in the **License metric** field, the license type is automatically set to **Subscription**.
The type of usage is defined by the **SAP license metric** field on the software model.
For more information about license metrics, see [Software license metrics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/software-asset-management/c_SAMLicenseMetrics.md).
</td></tr><tr><td colspan="2">
The following fields appear when you select **Engine measurement** in the **License metric** field.
</td></tr><tr><td>
Rights per license pack
</td><td>
Number of rights associated with each pack that is purchased for SAP Engine product.
</td></tr><tr><td>
Number of packs
</td><td>
Number of packs for SAP Engine measurement licenses.
</td></tr></tbody>
</table>3. Select **Save**.
4. After the form reloads, select **Publish**.
**Parent Topic:**[Software Asset Management publisher pack for SAP](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/software-asset-management/sap-publisher-pack.md)
**Related topics**
[SAP publisher pack integration architecture]()
[Tables installed with the SAP publisher pack]()
[Set up SAP integration to establish a connection with SAP]()
[Establish an SAP connection using basic authentication]()
[Establish an SAP connection using OAuth 2.0]()
[Create software models for SAP]()
[Create a custom SAP named user type]()
[Map a role to a named user type]()
[Create custom SAP price lists]()
[Import custom SAP named user types]()
[Import custom SAP price lists]()
[SAP USMM-based optimization]()
[User transaction activity for named user types]()
[Self-declaring SAP engine license usage]()
[Software Publisher Analytics dashboard for SAP in Software Asset Management classic]()
[Publisher overview for SAP in the Software Asset Workspace]()
[Create entitlements in Software Asset Management classic](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/software-asset-management/track-software-rights.md)
| title | Create entitlements for SAP |
| description | Create software entitlements to record your license information for SAP products. You can create entitlements individually or import them from a spreadsheet. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-asset-management/software-asset-management/create-entitlement-sap.html |
| release | brazil |
| product | Software Asset Management |
| classification | software-asset-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 5 |
| breadcrumb | Software Asset Management publisher pack for SAPSupported software publisher licensesSoftware Asset ManagementIT Asset ManagementAsset Management |