Software Asset Management installation methods

concept brazil Updated Sep 10, 2026 1 min read installing-sam-app.md
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Install the Software Asset Management application from Product Hub or ServiceNow Store.

Before you can use Software Asset Management capabilities, you must install the application on your ServiceNow instance.

Installation methods

Choose an installation method based on your needs:

Method When to use
Product Hub You are installing the SAM application for the first time and want a guided installation experience. Product Hub installs your entitled application and displays additional applications and plugins available for your subscription tier.
ServiceNow Store You are installing the SAM application without using the guided Product Hub experience, or your instance does not have the Setup Hub (sn_ia_base) or ServiceNow Otto for Setup (sn_ia) application installed.
  • Product Hub for Software Asset Management
    The Product Hub provides a guided installation and management interface for the Software Asset Management application. Administrators can install the application, apply default configurations, track progress, and access the Configuration Console from the Software Asset Management Admin Home tile.
  • Configuration Console for Software Asset Management
    Use the Configuration Console to configure Software Asset Management after installation. Complete platform-level settings, configure key items with AI assistance, and package configurations for deployment to other instances.

Parent Topic:Configuring Software Asset Management

Related topics

Install Software Asset Management from the Product Hub

Request Software Asset Management

Keywords Install SAMInstall SAM using Product Hub
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