Configure scheduled jobs in the Configuration Console

task brazil Updated Sep 10, 2026 1 min read manage-scheduled-jobs-sam-using-config-console.md
Raw file servicenow.com

Automate recurring SAM processes such as normalization, reconciliation, and cleanup operations by configuring scheduled jobs in the Configuration Console.

Before you begin

Install the Software Asset Management application. For installation instructions, see Install Software Asset Management from the Product Hub.

Role required: system_scheduler_admin

About this task

The Configuration Console displays only jobs specific to Software Asset Management.

Procedure

  1. In the Configuration Console, navigate to Governance > Scheduled jobs.

    The Scheduled jobs page displays a pre-filtered list of Software Asset Management jobs.

  2. Select a job name to view its details.

    Filter, sort, or group the list to locate a specific job. The list displays each job with its name, active state, class, and last updated timestamp.

  3. To create a scheduled job for Software Asset Management, select New.

    1. In the Name field, enter a descriptive name for the job.

    2. Configure the schedule using the Run, Time, and Time zone fields.

      Specify the frequency (daily, weekly, monthly), time of day, and time zone.

    3. In the Run as field, enter the user account that runs the job.

    4. Select Save.

  4. To export the list of scheduled jobs, select Export.

    1. From the File Type list, select the file type.

    2. Select the delivery method: Download or Email.

    3. Select Export.

  5. To mark a step as configured, select Mark as configured.

    The Configuration Summary page updates the setup status to reflect the completed item.

Parent Topic:Configure Software Asset Management using the Configuration Console

Related topics

Configuration Console overview

Configuration Console for Software Asset Management

Search documentation
Search document titles and file paths on the brazil branch