Revert normalization in the workspace
You can revert the normalization of discovery models in the Software Asset Workspace.
Before you begin
Discovery models with a status of Normalized, Partially Normalized, or Publisher Normalized revert to the status of Match Not Found. Discovery models with a status of Manually Normalized and discovery models that have been normalized using pattern rules cannot be reverted.
Role required: sam_admin or sam_user
Procedure
-
Navigate to All > Software asset > Software Asset Workspace > License operations > Discovery models.
-
Select a discovery model record.
-
Select Revert Normalization.
Once the revert normalization process is complete, fields are reset to their original values and any rules associated with the software discovery model are deactivated.
Parent Topic:Using Software Asset Workspace
---
title: Revert normalization in the workspace
description: You can revert the normalization of discovery models in the Software Asset Workspace.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-asset-management/software-asset-management/revert-norm-workspace.html
release: brazil
product: Software Asset Management
classification: software-asset-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Using Software Asset Workspace, Software Asset Management, IT Asset Management, Asset Management]
---
# Revert normalization in the workspace
You can revert the normalization of discovery models in the Software Asset Workspace.
## Before you begin
Discovery models with a status of **Normalized**, **Partially Normalized**, or **Publisher Normalized** revert to the status of **Match Not Found**. Discovery models with a status of **Manually Normalized** and discovery models that have been normalized using pattern rules cannot be reverted.
Role required: sam\_admin or sam\_user
## Procedure
1. Navigate to **All** > **Software asset** > **Software Asset Workspace** > **License operations** > **Discovery models**.
2. Select a discovery model record.
3. Select **Revert Normalization**.
Once the revert normalization process is complete, fields are reset to their original values and any rules associated with the software discovery model are deactivated.
**Parent Topic:**[Using Software Asset Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/software-asset-management/using-sam-workspace.md)
| title | Revert normalization in the workspace |
| description | You can revert the normalization of discovery models in the Software Asset Workspace. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-asset-management/software-asset-management/revert-norm-workspace.html |
| release | brazil |
| product | Software Asset Management |
| classification | software-asset-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Using Software Asset WorkspaceSoftware Asset ManagementIT Asset ManagementAsset Management |