Maturity item details

reference brazil Updated Sep 10, 2026 1 min read sam-maturity-item-details.md
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Fields on the Maturity item details form help you view and update the state and success goal of the maturity item.

Field

Description

Name

Name of the maturity item.

Type

Type of the maturity item.- Process

  • End user
  • SaaS
  • Data center
  • Cloud

Short description

A brief summary of the maturity item.

Success goal

Success goal associated to the maturity item. For more information about creating a success goal, see Create success goals for Software Asset Management.

State

Current stage of the maturity item.- New

  • Work in Progress
  • Closed Complete
  • Closed Skipped

Maturity level

Current maturity level.- Crawl

  • Walk
  • Run

Suggested maturity level

Suggested maturity level for improved value return of your SAM application.- Crawl

  • Walk
  • Run

Start date

The start date of the maturity item.

Completed date

Completed date of the maturity item.

Purpose

Description of the purpose and outcome for the maturity item.

Steps to complete

List of steps of how to accomplish the purpose of the maturity item.

Work notes

Notes about the maturity item, which are visible to all users within your organization.

**Parent Topic:**[Software Asset Management references](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/software-asset-management/references.md)
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