Create a custom named user type in workspace

task brazil Updated Sep 10, 2026 1 min read sap-named-usertypes-workspace.md

Create a custom named user type that can be used with your SAP software entitlement in the Software Asset Workspace. Creating a custom named user type allows users to track licenses that are specific to their SAP systems.

Before you begin

Role required: sam_admin or sam_user

Note: The custom SAP named user types that you create directly on your ServiceNow instance are not reflected in your SAP system. You must make the same changes in your SAP system.

Procedure

Navigate to All > Software asset > Software Asset Workspace > License operations.
Select SAP named user types.

Select New and fill in the details.

Field	Description
Name	Name of custom named user.
Price list	Default price list.
Is developer	Indicates the user has a developer role.
Grant access to	Grant access to a named user type.
Value	Value associated with the named user type. This value can be either numbers or letters.
Rank	Priority of the named user type during reconciliation. Lower rank values take precedence.
Is licensable	Indicates the named user type license status.
Active	Indicates if the named user type is active.

Select Save.

The named user type is added to the Named User Types list.

Parent Topic:Using Software Asset Workspace

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---
title: Create a custom named user type in workspace
description: Create a custom named user type that can be used with your SAP software entitlement in the Software Asset Workspace. Creating a custom named user type allows users to track licenses that are specific to their SAP systems.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-asset-management/software-asset-management/sap-named-usertypes-workspace.html
release: brazil
product: Software Asset Management
classification: software-asset-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Using Software Asset Workspace, Software Asset Management, IT Asset Management, Asset Management]
---

# Create a custom named user type in workspace

Create a custom named user type that can be used with your SAP software entitlement in the Software Asset Workspace. Creating a custom named user type allows users to track licenses that are specific to their SAP systems.

## Before you begin

Role required: sam\_admin or sam\_user

**Note:** The custom SAP named user types that you create directly on your ServiceNow instance are not reflected in your SAP system. You must make the same changes in your SAP system.

## Procedure

1.  Navigate to **All** &gt; **Software asset** &gt; **Software Asset Workspace** &gt; **License operations**.

2.  Select **SAP named user types**.

3.  Select **New** and fill in the details.

    |Field|Description|
    |-----|-----------|
    |Name|Name of custom named user.|
    |Price list|Default price list.|
    |Is developer|Indicates the user has a developer role.|
    |Grant access to|Grant access to a named user type.|
    |Value|Value associated with the named user type. This value can be either numbers or letters.|
    |Rank|Priority of the named user type during reconciliation. Lower rank values take precedence.|
    |Is licensable|Indicates the named user type license status.|
    |Active|Indicates if the named user type is active.|

4.  Select **Save**.

    The named user type is added to the Named User Types list.


**Parent Topic:**[Using Software Asset Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-asset-management/software-asset-management/using-sam-workspace.md)