Set up SAP integration to establish a connection with SAP

Configure SAP integration to establish a connection between your Software Asset Management application and SAP.

Configure SAP integration, users, roles, and authorizations that are required to establish a connection between your Software Asset Management application and SAP.

Note: The steps to upload the license ruleset and establish a trusted HTTPS connection for SAP S/4HANA Cloud, Private Edition apply only to SAP S/4HANA Cloud, Private Edition deployments. On-premises SAP deployments do not require these steps.

SAP jobs that must be scheduled

You must schedule the following program as a weekly job in the central system where the SAP transports are installed and the roles are configured:

Program name: /NOW/SAMP_ENGINES_PROG

Frequency: Weekly (every Thursday)

Deploy the ABAP program for SAP
Deploy the Advanced Business Application Programming (ABAP) program to establish a connection between your SAP system and your ServiceNow instance. Deploying the ABAP program allows data to be shared between SAP and your ServiceNow instance.
Create a WSDL for the SAP service definition
Generate a Web Services Description Language (WSDL) URL for the SAP service definition to use when creating SAP connections on your ServiceNow instance.
Create SAP users, roles, and authorizations
Create the SAP user, roles, and authorization objects required for the Software Asset Management integration with the central and satellite SAP systems.
Upload the license ruleset for SAP S/4HANA Private Cloud
Upload the license ruleset file to your SAP system to enable Full Usage Equivalent (FUE) user classification for SAP S/4HANA Cloud, Private Edition.
Establish a trusted HTTPS connection for SAP S/4HANA Cloud, Private Edition
Export the Root CA certificate from your SAP system and import it into the MID Server's cacerts keystore to establish a trusted HTTPS connection between SAP S/4HANA Cloud, Private Edition and your ServiceNow instance.
Select SAP clients to import data
Select the Remote Function Call (RFC) connections that the SAP ABAP program uses to import data from your SAP clients into the central system and then into your ServiceNow instance.
Activate OData services and assign a system alias
Activate the OData services and assign a system alias to support OAuth 2.0 authentication for integration with the Software Asset Management application.
Create a system user for OAuth authentication in SAP
Create a dedicated system user in SAP to serve as the OAuth 2.0 client ID for the Software Asset Management integration.
Configure an OAuth client in SAP
Register and configure an OAuth 2.0 client in SAP using the system user created for OAuth authentication, to enable secure data exchange with your ServiceNow instance.
Configure roles and authorizations for the OAuth user
Create a role in SAP and assign the required authorization objects to the OAuth system user to support OData service access and background job execution for integration with the Software Asset Management application.

Parent Topic:Software Asset Management publisher pack for SAP

Tables installed with the SAP publisher pack

Establish an SAP connection using basic authentication

Establish an SAP connection using OAuth 2.0

Create software models for SAP

Create entitlements for SAP

Create a custom SAP named user type

Map a role to a named user type

Create custom SAP price lists

Import custom SAP named user types

Import custom SAP price lists

SAP USMM-based optimization

User transaction activity for named user types

Self-declaring SAP engine license usage

Software Publisher Analytics dashboard for SAP in Software Asset Management classic

Publisher overview for SAP in the Software Asset Workspace

title	Set up SAP integration to establish a connection with SAP
description	Configure SAP integration to establish a connection between your Software Asset Management application and SAP.
locale	en-US
canonical_url	https://www.servicenow.com/docs/r/it-asset-management/software-asset-management/setup-sap-integration.html
release	brazil
product	Software Asset Management
classification	software-asset-management
topic_type	concept
last_updated	2026-09-10
reading_time_minutes	6
breadcrumb	Software Asset Management publisher pack for SAPSupported software publisher licensesSoftware Asset ManagementIT Asset ManagementAsset Management