Supporting information for ServiceNow Otto for Software Asset Management \(SAM\)

concept brazil Updated Sep 10, 2026 1 min read supporting-information-now-assist-sam.md
Raw file servicenow.com

Get a quick overview of the important information that is related to the ServiceNow Otto for Software Asset Management (SAM) application.

Supported versions

Now Assist for SAM is supported starting with the Yokohama release.

Languages supported

The Now Assist for SAM application supports the following languages:

  • Arabic
  • Czech
  • German
  • Spanish
  • Finnish
  • French Canadian
  • French
  • Hebrew
  • Hungarian
  • Italian
  • Japanese
  • Korean
  • Norwegian
  • Dutch
  • Brazilian Portuguese
  • Polish
  • Portuguese
  • Russian
  • Swedish
  • Thai
  • Turkish
  • Chinese (Simplified)
  • Chinese (Traditional)

Application information

Activate the ServiceNow Otto for Software Asset Management (SAM) store app (sn_now_assist_sam) to use the publisher compliance summarization skill.

This store app has the following dependencies:

  • Software Asset Management Professional (com.snc.samp)
  • Software Asset Workspace (sn_sam_workspace)
  • Now Assist for Platform (sn_genai_platform)
  • Now Assist AI Agents (sn_aia)
  • AI Agents for ITAM (sn_itam_aia)

Activate the applications in the following order:

  • Software Asset Management Professional
  • Software Asset Workspace
  • Now Assist for Platform
  • ServiceNow Otto for Software Asset Management (SAM)

Parent Topic:AI in Software Asset Management

Search documentation
Search document titles and file paths on the brazil branch