Add a software pattern normalization rule

task brazil Updated Nov 6, 2026 1 min read t_AddAPatternNormRule.md
Raw file servicenow.com

You can add a pattern normalization rule to normalize specific software products in your environment based on a common pattern.

Before you begin

Role required: sam_admin

About this task

Note: When creating a pattern normalization rule for custom products and publishers, create the custom product and company records first.

Procedure

  1. Navigate to All > Software Asset > Administration > Pattern Normalization Rules and create a new record (see table for field descriptions).

Field

Description

Name

Specify a unique name for pattern normalization rule.

Discovered publisher contains

Specify text to search for in the software publisher field.

Discovered product contains

Specify text to search for in the product field.

Active

Option that activates the rule.

Discovered publisher is empty

Option that includes products that have an empty publisher field (the rule applies to discovery models where the publisher is unknown).

Normalized Attributes

Publisher

Specify the normalized name of the publisher of the software.

Product

Specify the normalized name of the product.

Edition

Specify the product edition.

Product type

Choose the product type.- Child: A subcomponent of main software (not licensable).

  • Driver: Software product that controls a device.
  • Licensable: Software product that is licensable.
  • Not Licensable: Software product that is not licensable.
  • Patch: Software product designed to update, fix, or improve an existing computer program.

Version

Specify the version of the product.

Platform

Choose the platform.- Windows

  • macOS
  • UNIX

Language

Choose the language.- Dutch

  • English
  • French
  • German
  • Italian
  • Spanish
2. Once the rule is created, to apply the rule so applicable discovery models are normalized without delay, click the **Apply Rule** related link.

Parent Topic:Software Asset Management administration

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