Connecting Agile Development 2.0 to Jira
Establish a connection between Agile Development 2.0 and Jira using a Jira connection alias and a Jira instance.
When you connect Agile Development 2.0 to Jira, a webhook is registered in Jira which receives the following event updates between Jira and Agile Development 2.0.
- Creating or updating projects.
- Creating, updating, or deleting information of epic, story, sprint, and any custom table maps and their fields.
Parent Topic:Setting up the integration between Jira and Agile Development 2.0
Create a Jira connection alias for integration with Agile Development 2.0
Create a Basic Auth credential and an HTTP(s) connection with a Jira connection alias to establish a connection with Jira.
Before you begin
Roles required:
- admin to create a connection and credential alias
- sn_jira_int.admin or sn_jira_int.user to create basic authorization credentials and HTTP(s) connection
Procedure
-
Create a Connection & Credential alias
- You can use the connection alias (sn_jira_int.Jira) that is available by default.
- You must create a connection alias for every Jira instance that you use.
- For Jira server (on-prem) users, ensure that the server_type and server_version connection attributes are present.
-
Create Basic authorization credentials.
Ensure that the user for whom the basic authorization credentials are created has access to all Jira projects.
Create a Jira Instance for integration with Agile Development 2.0
Create a Jira instance record using the connection alias that you created to enable the setup of Jira integration with Agile Development 2.0.
Before you begin
Role required: sn_jira_int.admin or sn_jira_int.user
Procedure
-
Navigate to All > Agile Jira Integration > Jira Instances.
-
Click New.
-
On the form, fill in the fields.
Field Description Name Name of the Jira instance. Enter a name of your choice. Connection Alias Jira connection alias that you already created. Use the lookup ([Omitted image "lookup_icon.png"] Alt text: Lookup icon) option to select your connection alias. Version Jira version. Use the lookup ([Omitted image "lookup_icon.png"] Alt text: Lookup icon) option to select your Jira API version. -
Click Submit.
Connect Agile Development 2.0 to Jira
Connect Jira to Agile Development 2.0 to enable the integration.
Before you begin
Role required: sn_jira_int.user
Procedure
-
Navigate to All > Agile Jira Integration > Jira Instances.
-
Open your Jira instance record.
-
Click Connect.
Result
- If the connection is successful, the State field on the Jira Instance record shows Connected. A webhook is now registered in Jira to receive update events.
- If the connection could not be established, the State field on the Jira Instance record shows Connection Failed. You can view the reason for the failure in the error message.
What to do next
Discover and import Jira projects and boards
.
---
title: Connecting Agile Development 2.0 to Jira
description: Establish a connection between Agile Development 2.0 and Jira using a Jira connection alias and a Jira instance.Create a Basic Auth credential and an HTTP\(s\) connection with a Jira connection alias to establish a connection with Jira.Create a Jira instance record using the connection alias that you created to enable the setup of Jira integration with Agile Development 2.0.Connect Jira to Agile Development 2.0 to enable the integration.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-business-management/atlassian-jira-integrations-common/connect-sn-agile-with-jira.html
release: brazil
product: Atlassian Jira Integrations Common
classification: atlassian-jira-integrations-common
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Setting up the integration between Jira and Agile Development 2.0, Atlassian Jira Integration for Agile Development, Strategic Portfolio Management]
---
# Connecting Agile Development 2.0 to Jira
Establish a connection between Agile Development 2.0 and Jira using a Jira connection alias and a Jira instance.
When you connect Agile Development 2.0 to Jira, a webhook is registered in Jira which receives the following event updates between Jira and Agile Development 2.0.
- Creating or updating projects.
- Creating, updating, or deleting information of epic, story, sprint, and any custom table maps and their fields.
**Parent Topic:**[Setting up the integration between Jira and Agile Development 2.0](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-business-management/atlassian-jira-integrations-common/setting-up-the-integration-between-jira-and-agile-development.md)
## Create a Jira connection alias for integration with Agile Development 2.0
Create a Basic Auth credential and an HTTP\(s\) connection with a Jira connection alias to establish a connection with Jira.
### Before you begin
Roles required:
- admin to create a connection and credential alias
- sn\_jira\_int.admin or sn\_jira\_int.user to create basic authorization credentials and HTTP\(s\) connection
### Procedure
1. [Create a Connection & Credential alias](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/connection-alias.md)
- You can use the connection alias \(sn\_jira\_int.Jira\) that is available by default.
- You must create a connection alias for every Jira instance that you use.
- For Jira server \(on-prem\) users, ensure that the **server\_type** and **server\_version** connection attributes are present.
2. Create [Basic authorization credentials](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/r_BasicAuthCredentialsForm.md).
Ensure that the user for whom the basic authorization credentials are created has access to all Jira projects.
3. [Create an HTTP\(s\) connection](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/create-https-connection.md).
## Create a Jira Instance for integration with Agile Development 2.0
Create a Jira instance record using the connection alias that you created to enable the setup of Jira integration with Agile Development 2.0.
### Before you begin
Role required: sn\_jira\_int.admin or sn\_jira\_int.user
### Procedure
1. Navigate to **All** > **Agile Jira Integration** > **Jira Instances**.
2. Click **New**.
3. On the form, fill in the fields.
|Field|Description|
|-----|-----------|
|Name|Name of the Jira instance. Enter a name of your choice.|
|Connection Alias|Jira connection alias that you already created. Use the lookup \(\[Omitted image "lookup\_icon.png"\] Alt text: Lookup icon\) option to select your connection alias.|
|Version|Jira version. Use the lookup \(\[Omitted image "lookup\_icon.png"\] Alt text: Lookup icon\) option to select your Jira API version.|
4. Click **Submit**.
## Connect Agile Development 2.0 to Jira
Connect Jira to Agile Development 2.0 to enable the integration.
### Before you begin
Role required: sn\_jira\_int.user
### Procedure
1. Navigate to **All** > **Agile Jira Integration** > **Jira Instances**.
2. Open your Jira instance record.
3. Click **Connect**.
### Result
- If the connection is successful, the **State** field on the Jira Instance record shows Connected. A webhook is now registered in Jira to receive update events.
- If the connection could not be established, the **State** field on the Jira Instance record shows Connection Failed. You can view the reason for the failure in the error message.
### What to do next
[Discover and import Jira projects and boards](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-business-management/atlassian-jira-integrations-common/discover-projects.md)
.
| title | Connecting Agile Development 2.0 to Jira |
| description | Establish a connection between Agile Development 2.0 and Jira using a Jira connection alias and a Jira instance.Create a Basic Auth credential and an HTTP\(s\) connection with a Jira connection alias to establish a connection with Jira.Create a Jira instance record using the connection alias that you created to enable the setup of Jira integration with Agile Development 2.0.Connect Jira to Agile Development 2.0 to enable the integration. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-business-management/atlassian-jira-integrations-common/connect-sn-agile-with-jira.html |
| release | brazil |
| product | Atlassian Jira Integrations Common |
| classification | atlassian-jira-integrations-common |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Setting up the integration between Jira and Agile Development 2.0Atlassian Jira Integration for Agile DevelopmentStrategic Portfolio Management |