Define batch size for Jira project metadata
task brazil Updated Sep 10, 2026 1 min read define-batch-size.md
Define a batch size value that is used to fetch the metadata from the Jira projects.
Before you begin
Role required: sn_jira_int.admin (with edit access) or sn_jira_int.user (with read access).
About this task
Reduce the value of the batch size property to resolve the API response size exceeded error that you might get while fetching Jira project metadata.
Procedure
-
Navigate to All > Agile Jira Integration > Properties.
-
Modify the Define the batch size for fetching Jira project metadata field value to a value less than 50.
The suggested value range is 5–50.
-
Click Save.
38 lines · 1.3 KB
---
title: Define batch size for Jira project metadata
description: Define a batch size value that is used to fetch the metadata from the Jira projects.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-business-management/atlassian-jira-integrations-common/define-batch-size.html
release: brazil
product: Atlassian Jira Integrations Common
classification: atlassian-jira-integrations-common
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Troubleshooting issues of Jira integration with Agile Development 2.0, Atlassian Jira Integration for Agile Development, Strategic Portfolio Management]
---
# Define batch size for Jira project metadata
Define a batch size value that is used to fetch the metadata from the Jira projects.
## Before you begin
Role required: sn\_jira\_int.admin \(with edit access\) or sn\_jira\_int.user \(with read access\).
## About this task
Reduce the value of the batch size property to resolve the **API response size exceeded** error that you might get while fetching Jira project metadata.
## Procedure
1. Navigate to **All** > **Agile Jira Integration** > **Properties**.
2. Modify the **Define the batch size for fetching Jira project metadata** field value to a value less than 50.
The suggested value range is 5–50.
3. Click **Save**.
| title | Define batch size for Jira project metadata |
| description | Define a batch size value that is used to fetch the metadata from the Jira projects. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-business-management/atlassian-jira-integrations-common/define-batch-size.html |
| release | brazil |
| product | Atlassian Jira Integrations Common |
| classification | atlassian-jira-integrations-common |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Troubleshooting issues of Jira integration with Agile Development 2.0Atlassian Jira Integration for Agile DevelopmentStrategic Portfolio Management |