CWM Board preferences
Reduce cognitive load and focus on the most relevant and actionable tasks by filtering work items on Boards in Collaborative Work Management (CWM).
Use the Board Preferences menu on the Board header to show items that are your current focus.
-
Show items based on their last updated date
Filter work items based on their last updated date. You can choose to show items last updated within 7 days, 30 days, 90 days, 120 days, or 1 year.
[Omitted image "cwm-board-pref-filter.png"] Alt text: Board preferences filter to show only work items that are updated within 7, 30, 90, 120 days, or 1 year.
-
Show or hide completed items
Choose to show or hide the work items that are marked as Closed complete.
[Omitted image "cwm-board-pref-toggle.png"] Alt text: Board preferences toggle to show or hide completed work items on the CWM Board.
The Board preferences that you set are applied across the Dashboard, List, Gantt, and Kanban views.
Parent Topic:Managing work using Boards in CWM
---
title: CWM Board preferences
description: Reduce cognitive load and focus on the most relevant and actionable tasks by filtering work items on Boards in Collaborative Work Management \(CWM\).
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-business-management/collaborative-work-management/cwm-board-preferences.html
release: brazil
product: Collaborative Work Management
classification: collaborative-work-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Manage work using Boards, Use, Collaborative Work Management, Strategic Portfolio Management]
---
# CWM Board preferences
Reduce cognitive load and focus on the most relevant and actionable tasks by filtering work items on Boards in Collaborative Work Management \(CWM\).
Use the **Board Preferences** menu on the Board header to show items that are your current focus.
- **Show items based on their last updated date**
Filter work items based on their last updated date. You can choose to show items last updated within 7 days, 30 days, 90 days, 120 days, or 1 year.
\[Omitted image "cwm-board-pref-filter.png"\] Alt text: Board preferences filter to show only work items that are updated within 7, 30, 90, 120 days, or 1 year.
- **Show or hide completed items**
Choose to show or hide the work items that are marked as Closed complete.
\[Omitted image "cwm-board-pref-toggle.png"\] Alt text: Board preferences toggle to show or hide completed work items on the CWM Board.
The Board preferences that you set are applied across the Dashboard, List, Gantt, and Kanban views.
**Parent Topic:**[Managing work using Boards in CWM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-business-management/collaborative-work-management/cwm-boards.md)
| title | CWM Board preferences |
| description | Reduce cognitive load and focus on the most relevant and actionable tasks by filtering work items on Boards in Collaborative Work Management \(CWM\). |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-business-management/collaborative-work-management/cwm-board-preferences.html |
| release | brazil |
| product | Collaborative Work Management |
| classification | collaborative-work-management |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Manage work using BoardsUseCollaborative Work ManagementStrategic Portfolio Management |