Disable comment notifications in Docs
Turn off email notifications for comment activities in Docs to manage which comment events you're notified about.
Before you begin
Role required: sn_cwm.cwm_user
About this task
You receive email notifications when a comment or reply is added to a doc that you are associated with and when you are @-mentioned.
Procedure
-
From your user profile, navigate to Preferences > Notifications.
[Omitted image "cwm-profile-nav-notifications.png"] Alt text: System notifications settings in notifications preferences.
-
Select the launch icon [Omitted image "cwm-open-new-window-icon.png"] Alt text: to navigate to System notifications.
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Search for Docs.
[Omitted image "cwm-docs-notification-settings.png"] Alt text: Docs comment notification preferences.
The Docs notification settings are listed.
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Toggle the Docs reply on comment notification and Docs user mention comment notification settings off.
-
Close the system notifications window and return to your main tab.
Your notification preferences are updated.
Result
You no longer receive email notifications for any comment activity on Docs. You can still view comments directly in the Docs interface and re-enable notifications at any time by toggling the settings on.
Parent Topic:Collaborative documentation using CWM
---
title: Disable comment notifications in Docs
description: Turn off email notifications for comment activities in Docs to manage which comment events you're notified about.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-business-management/collaborative-work-management/disable-comment-notifications-cwm.html
release: brazil
product: Collaborative Work Management
classification: collaborative-work-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [CWM, collaborative work management, docs, comments, notifications, disable, email, preferences]
breadcrumb: [Collaborate with Docs, Use, Collaborative Work Management, Strategic Portfolio Management]
---
# Disable comment notifications in Docs
Turn off email notifications for comment activities in Docs to manage which comment events you're notified about.
## Before you begin
Role required: sn\_cwm.cwm\_user
## About this task
You receive email notifications when a comment or reply is added to a doc that you are associated with and when you are @-mentioned.
## Procedure
1. From your user profile, navigate to **Preferences** > **Notifications**.
\[Omitted image "cwm-profile-nav-notifications.png"\] Alt text: System notifications settings in notifications preferences.
2. Select the launch icon \[Omitted image "cwm-open-new-window-icon.png"\] Alt text: to navigate to **System notifications**.
3. Search for Docs.
\[Omitted image "cwm-docs-notification-settings.png"\] Alt text: Docs comment notification preferences.
The Docs notification settings are listed.
4. Toggle the **Docs reply on comment notification** and **Docs user mention comment notification** settings off.
5. Close the system notifications window and return to your main tab.
Your notification preferences are updated.
## Result
You no longer receive email notifications for any comment activity on Docs. You can still view comments directly in the Docs interface and re-enable notifications at any time by toggling the settings on.
**Parent Topic:**[Collaborative documentation using CWM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-business-management/collaborative-work-management/cwm-docs.md)
| title | Disable comment notifications in Docs |
| description | Turn off email notifications for comment activities in Docs to manage which comment events you're notified about. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-business-management/collaborative-work-management/disable-comment-notifications-cwm.html |
| release | brazil |
| product | Collaborative Work Management |
| classification | collaborative-work-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| keywords | CWMcollaborative work managementdocscommentsnotificationsdisableemailpreferences |
| breadcrumb | Collaborate with DocsUseCollaborative Work ManagementStrategic Portfolio Management |