Predictive Intelligence for Demand Management

---
title: Predictive Intelligence for Demand Management
description: The Predictive Intelligence for Demand Management capability uses machine-learning algorithms to search and display similar demands while creating a demand in the Demand form.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-business-management/demand-management/predictive-intelligence-for-demand.html
release: brazil
product: Demand Management
classification: demand-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Explore, Demand Management, Project Portfolio Management, Strategic Portfolio Management]
---

# Predictive Intelligence for Demand Management

The Predictive Intelligence for Demand Management capability uses machine-learning algorithms to search and display similar demands while creating a demand in the Demand form.

The PPM Predictive Intelligence Workbench includes a prebuilt use case template that guides you through creating, training, evaluating, and testing predictive models. After testing, add the models to your business process to add value to your Idea, Demand, and Project Management workflows.

Once you train your custom use cases, they’re usable immediately. No prior knowledge or experience with artificial intelligence or machine learning is required when you use the PPM Predictive Intelligence Workbench.

The application includes templates with prebuilt guidance to assist you in creating, training, evaluating, testing, and producing your unique predictive models.

Predictive Intelligence for Demand Management has the following benefits:

-   Improves the quality of your database by avoiding duplicate demands.
-   Helps you in planning your demand. You can view details of similar demands that were submitted and executed in the past.

## Activation information

Activate the following plugins before using the Predictive Intelligence Workbench:

-   Predictive Intelligence for PPM \(com.snc.ppm\_ml\) plugin
-   Predictive Intelligence for Ideation \(com.snc.innovation\_management\_ml\) plugin

## Solution definition for Predictive Intelligence for Demand Management

The solution definition for Predictive Intelligence for Demand Management capability is available in the Predictive Intelligence for PPM plugin \(com.snc.ppm\_ml\). For more information about Predictive Intelligence, see [Predictive Intelligence](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/predictive-intelligence.md) and Contextual search.

<table id="table_bdh_nzs_kbc"><thead><tr><th>

Solution Definition

</th><th>

Solution Type

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Similar Demands**Note:** This solution definition is available as a template on instances where the following plugins are active:

-   Predictive Intelligence for Contextual Search plugin \(com.snc.contextual\_search\_ml\)
-   PPM Standard plugin \(com.snc.financial\_planning\_pmo\)
-   Predictive Intelligence for PPM plugin \(com.snc.ppm\_ml\)

</td><td>

Similarity

</td><td>

View similar demands based on the **Demand Name** and **Description** fields. You can see the results in the **Similar demands** section on the Demand form.

</td></tr></tbody>
</table>**Parent Topic:**[Exploring Demand Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-business-management/demand-management/exploring-demand-management.md)

**Related topics**  


[Predictive Intelligence](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/predictive-intelligence.md)

[Train the similarity solution for Demand Management to find similar demands](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-business-management/demand-management/train-similarity-solution-dm.md)

[Create a demand](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-business-management/demand-management/t_CreatingDemands.md)