Request change form

reference brazil Updated Sep 10, 2026 1 min read request-change-form.md
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Use the request change form to change the metrics of a demand, such as demand scope, resource requirement, cost, or schedule.

Field

Description

Number

System-generated ID number with a configurable prefix.

State

Current state of the request change. All new request change records are created in the Open state.The available states are: Pending, Open, Work in Progress, Closed Complete, Closed Incomplete, and Closed Skipped

Priority

Urgency for approving the requested changes based on impact.

Estimated Cost

Estimated cost the requested changes generate.

Impact

Impact on the outcome of the demand if you don’t approve the requested changes.

Approval

Status of approval from the stakeholders for the requested changes.

Assigned to

Primary resource assigned to work on the request change.

Due date

Requested date to complete the request change.

Category

Entity for which you’re creating the request change. The options are: Resource, Scope, Cost, and Schedule.

Parent

Demand to which this request change belongs.

Title

Title for the change request.

Description

Details of the request change and its potential impact.

Business Justification

Reason for requesting the proposed change in the demand and its impact on the business.

Work notes

Additional information to indicate progress on the demand request change.

**Parent Topic:**[Demand Management forms](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-business-management/demand-management/demand-management-forms.md)
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