Reset a demand to Draft state
A demand can be moved back to the Draft state, if necessary.
Before you begin
Role required: it_demand_manager
About this task
A demand can be reset to Draft from the Completed, Approved, Screening, or Submitted states. This option is unavailable after an artifact such as a project or enhancement is created, or if the demand is in the Qualified state.
Procedure
-
Navigate to All > Demand > Demands > All.
-
Open the required demand form.
-
Select Reset to Draft.
A confirmation message appears if there are:
- Active assessments pending with stakeholders, or
- Resource assignments are created for the demand
-
Select the check box to replan the allocated resource plans that have no actual hours reported.
-
Select OK.
Result
- The demand is moved to the Draft state.
- All the score values in Assessment Data tab are reset to default.
- All active assessments for the demand are canceled. New assessments are triggered when the demand moves to the Screening state and if the Assessment Required field on the demand form is set to true.
Parent Topic:Use Demand Management
Related topics
Identify similar records using AI
Summarize demands with the demand summarization skill
Train the similarity solution for Demand Management to find similar demands
PPM PIWB template - Find similar demands
---
title: Reset a demand to Draft state
description: A demand can be moved back to the Draft state, if necessary.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-business-management/demand-management/reset-demand-to-draft-state.html
release: brazil
product: Demand Management
classification: demand-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Use, Demand Management, Project Portfolio Management, Strategic Portfolio Management]
---
# Reset a demand to Draft state
A demand can be moved back to the Draft state, if necessary.
## Before you begin
Role required: it\_demand\_manager
## About this task
A demand can be reset to Draft from the Completed, Approved, Screening, or Submitted states. This option is unavailable after an artifact such as a project or enhancement is created, or if the demand is in the Qualified state.
## Procedure
1. Navigate to **All** > **Demand** > **Demands** > **All**.
2. Open the required demand form.
3. Select **Reset to Draft**.
A confirmation message appears if there are:
- Active assessments pending with stakeholders, or
- Resource assignments are created for the demand
4. Select the check box to replan the allocated resource plans that have no actual hours reported.
5. Select **OK**.
## Result
- The demand is moved to the Draft state.
- All the score values in **Assessment Data** tab are reset to default.
- All active assessments for the demand are canceled. New assessments are triggered when the demand moves to the Screening state and if the **Assessment Required** field on the demand form is set to true.
**Parent Topic:**[Use Demand Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-business-management/demand-management/r_UsingDemandManagement.md)
**Related topics**
[Assess demands]()
[Create a demand]()
[Identify similar records using AI]()
[Summarize demands with the demand summarization skill]()
[View demands]()
[Add details to demands]()
[RIDACs records for a demand]()
[Delete demands]()
[Move and resize a demand]()
[Train the similarity solution for Demand Management to find similar demands]()
[PPM PIWB template - Find similar demands]()
[Associate AI systems with demands]()
[Work with demands in Employee Slate]()
| title | Reset a demand to Draft state |
| description | A demand can be moved back to the Draft state, if necessary. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-business-management/demand-management/reset-demand-to-draft-state.html |
| release | brazil |
| product | Demand Management |
| classification | demand-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | UseDemand ManagementProject Portfolio ManagementStrategic Portfolio Management |