Switch from the Gregorian calendar to a fiscal calendar

task brazil Updated Nov 2, 2026 2 min read switch-from-gregorian-to-fiscal-calendar.md
Raw file servicenow.com

Change the calendar mode of the instance from Gregorian to fiscal, so that targets use the fiscal periods of your organization.

Before you begin

Role required: sn_gf.goal_admin

Fiscal periods must exist for the date range of the targets. If they don't, generate them first.

About this task

The calendar mode decides which check-in frequencies targets offer and how their breakdowns are generated. The mode is stored in the sn_gfa.calendar_type system property.

Only targets with breakdowns can become stale. A target becomes stale when the check-in frequency periods of its breakdowns aren't supported by the goal calendar that is set in the system property. For example, a target with a Daily check-in frequency becomes stale after the switch to fiscal, because the fiscal calendar doesn't offer Daily. Targets without breakdowns don't become stale when the goal calendar changes. See Managing stale targets.

Procedure

  1. Navigate to All > System Definition > System Properties.

  2. Search for and open the sn_gfa.calendar_type system property.

  3. In the Value field, set the value to fiscal, and save.

    The value is gregorian or fiscal. If the property is empty, the mode is Gregorian.

  4. Review the targets that became stale.

    Stale targets are locked until their check-in frequency is cleared. Clearing the check-in frequency with the reset job deletes all breakdowns of each stale target, and the total actual value is retained on the target form. The owner then selects a check-in frequency again to rebuild the breakdowns. To clear them, see Reset the check-in frequency of stale targets.

Result

The instance uses fiscal periods. Targets offer only the check-in frequencies that the fiscal calendar supports. For the details, see Fiscal calendar support for targets.

Parent Topic:Setting a goal calendar

Related topics

Switch between fiscal calendars

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