Create an Idea from Universal Request

task brazil Updated Sep 10, 2026 1 min read create-idea-from-ur.md

Create an idea from a universal request after initial evaluation for a new product, feature, enhancement, or change.

Before you begin

Role required: sn_uni_req.request_write or ITIL

Activate the Universal Request (com.snc.universal_request) and PPM Standard (com.snc.financial_planning_pmo) plugins

About this task

New idea is created in the Submitted state. You can edit your submitted idea in the Idea Portal after it has been submitted until the state is changed to Completed.

Procedure

Navigate to Universal Requests > All.
Open the universal request record from which you want to create an idea.
Select Create Idea.
On the form, fill in the fields.

For more information, see Create an Idea form.
If you have attachments related to the idea, select Add attachments and attach them.
Select Create.

The universal request number from which the idea is created appears in the header of the Idea form. The idea number appears in the Primary Ticket field on the Universal Request form.

What to do next

Evaluate an idea and create a task from an idea, if selected for execution. If the idea cannot be implemented, transfer the idea to the relevant department as an INC, HRC, or custom task.

Parent Topic:Integrating Innovation Management with Universal Request

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---
title: Create an Idea from Universal Request
description: Create an idea from a universal request after initial evaluation for a new product, feature, enhancement, or change.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-business-management/innovation-management/create-idea-from-ur.html
release: brazil
product: Innovation Management
classification: innovation-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Integrating Innovation Management with Universal Request, Innovation Management, Project Portfolio Management, Strategic Portfolio Management]
---

# Create an Idea from Universal Request

Create an idea from a universal request after initial evaluation for a new product, feature, enhancement, or change.

## Before you begin

Role required: sn\_uni\_req.request\_write or ITIL

- Activate the Universal Request \(com.snc.universal\_request\) and PPM Standard \(com.snc.financial\_planning\_pmo\) plugins

## About this task

New idea is created in the **Submitted** state. You can edit your submitted idea in the Idea Portal after it has been submitted until the state is changed to **Completed**.

## Procedure

1. Navigate to **Universal Requests** &gt; **All**.

2. Open the universal request record from which you want to create an idea.

3. Select **Create Idea**.

4. On the form, fill in the fields.

For more information, see [Create an Idea form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-business-management/innovation-management/create-an-idea-form.md).

5. If you have attachments related to the idea, select **Add attachments** and attach them.

6. Select **Create**.

The universal request number from which the idea is created appears in the header of the Idea form. The idea number appears in the **Primary Ticket** field on the Universal Request form.

## What to do next

[Evaluate an idea](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-business-management/innovation-management/evaluate-an-idea.md) and [create a task from an idea](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-business-management/innovation-management/create-a-task-for-an-idea.md), if selected for execution. If the idea cannot be implemented, transfer the idea to the relevant department as an INC, HRC, or custom task.

**Parent Topic:**[Integrating Innovation Management with Universal Request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-business-management/innovation-management/universal-req-idea-mgmt.md)