Enable smart assessments

task brazil Updated Oct 5, 2026 1 min read enable-smart-assessments-ppw.md
Raw file servicenow.com

Enable the sn_align_ws.enable_smart_assessments property so demands use smart assessments instead of the classic assessment workflow, when they are moved to screening.

Before you begin

Role required: admin

About this task

Requires the Smart Assessment (sn_smart_asmt), Smart Assessment - Connected (sn_smart_asmt_conn), Smart Assessment Designer (sn_smart_asmt_desg), and Smart Scoring (sn_smart_scoring) plugins to be active. Portfolio Planning automatically installs these as dependencies.

Tip: Check System Applications > All Available Applications if smart assessments aren't triggered after enabling the property and verify that all required plugins are active.

Procedure

  1. Navigate to All and enter sys_properties.list in the filter box.

  2. Filter the Name column to locate and open the sn_align_ws.enable_smart_assessments property.

  3. Enter true in the Value field.

  4. Select Update.

Result

Demands route through smart assessments. No separate role assignment is needed for demand managers to read assessments. The sn_smart_asmt.assessment_reader and sn_smart_asmt.template_reader roles are inherited in the demand_manager role. Stakeholders still need the sn_smart_asmt.actor role to fill the assessments. For more information about user roles, see Smart assessment users.

Related topics

Use a custom smart assessment template for demands

Assess demands with smart assessments

[bundle-grc.smart-assessment-engine-cf-config]

Keywords enable smart assessmentssmart assessments propertyconfigure smart assessments
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