Create a program task
You can create program tasks from the Program form related lists.
Before you begin
Role required: it_program_manager
About this task
Procedure
-
Navigate to Project > Programs > All.
-
Select the program from the list.
-
In the Program Tasks related list, click New.
-
Fill out the form fields (see table).
There are a few fields that are populated after the task is created.
-
Click Submit.
Result
The new task appears in the Program Task related list on the Program form.
|
Field |
Description |
|---|---|
|
Short description |
[Required] A brief description of the program task. |
|
Number |
A system generated number with a configurable prefix. |
|
State |
The current state of the program. The states include: Pending, Open, Work in Progress, Closed Complete, Closed Incomplete, Closed Skipped. |
|
Planned start date |
The estimated date and time for the program task to start. |
|
Planned end date |
The estimated date and time for the program task to end. |
|
Planned duration |
The estimated length of time (from start time to end time) of the program task. |
|
Assigned to |
The user assigned to the program task. |
|
Milestone |
A milestone is a program task with a duration of zero (0). Use milestones to mark key dates in your program, such as key decision points or approvals. |
|
Key milestone |
You can define a milestone as a key milestone to track the program progress. For example, you can create key milestone for completion of deliverables such as a program plan. A key milestone is visible on the program timeline. |
|
Description |
A detailed description of the program task. |
|
Additional comments (Customer visible) |
Enter information that you want the users to see. |
|
Work notes |
Enter work notes about the milestones, impediments, or changes as the program progresses.Note: Users with the business stakeholder role for PPM can view this field. For more information, see Business stakeholder role for PPM. |
Parent Topic:Create a program to manage projects and demands
Related topics
---
title: Create a program task
description: You can create program tasks from the Program form related lists.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-business-management/program-management/t\_CreateAProgramTask.html
release: brazil
product: Program Management
classification: program-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Create a program to manage projects and demands, Program Management, Project Portfolio Management, Strategic Portfolio Management]
---
# Create a program task
You can create program tasks from the Program form related lists.
## Before you begin
Role required: it\_program\_manager
## About this task
## Procedure
1. Navigate to **Project** > **Programs** > **All**.
2. Select the program from the list.
3. In the Program Tasks related list, click **New**.
4. Fill out the form fields \(see table\).
There are a few fields that are populated after the task is created.
5. Click **Submit**.
## Result
The new task appears in the **Program Task** related list on the Program form.
<table id="table_ibj_35d_br"><thead><tr><th>
Field
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Short description
</td><td>
\[Required\] A brief description of the program task.
</td></tr><tr><td>
Number
</td><td>
A system generated number with a configurable prefix.
</td></tr><tr><td>
State
</td><td>
The current state of the program. The states include: Pending, Open, Work in Progress, Closed Complete, Closed Incomplete, Closed Skipped.
</td></tr><tr><td>
Planned start date
</td><td>
The estimated date and time for the program task to start.
</td></tr><tr><td>
Planned end date
</td><td>
The estimated date and time for the program task to end.
</td></tr><tr><td>
Planned duration
</td><td>
The estimated length of time \(from start time to end time\) of the program task.
</td></tr><tr><td>
Assigned to
</td><td>
The user assigned to the program task.
</td></tr><tr><td>
Milestone
</td><td>
A milestone is a program task with a duration of zero \(0\). Use milestones to mark key dates in your program, such as key decision points or approvals.
</td></tr><tr><td>
Key milestone
</td><td>
You can define a milestone as a key milestone to track the program progress. For example, you can create key milestone for completion of deliverables such as a program plan. A key milestone is visible on the program timeline.
</td></tr><tr><td>
Description
</td><td>
A detailed description of the program task.
</td></tr><tr><td>
Additional comments \(Customer visible\)
</td><td>
Enter information that you want the users to see.
</td></tr><tr><td>
Work notes
</td><td>
Enter work notes about the milestones, impediments, or changes as the program progresses.**Note:** Users with the business stakeholder role for PPM can view this field. For more information, see [Business stakeholder role for PPM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-business-management/ppm-collaboration/business-stakeholder-role-ppm.md).
</td></tr></tbody>
</table>|Field|Description|
|-----|-----------|
|Actual start date|The date that this program started. This date is populated after you update the program state to Work in Progress.|
|Actual end date|The date that this program ended. This date is populated after you update the program state to Closed Complete.|
|Actual duration|The actual duration of the program from program start to program closure. As with planned duration, the actual duration shows total program time.|
**Parent Topic:**[Create a program to manage projects and demands](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-business-management/program-management/t_CreateAProgram.md)
**Related topics**
[Allocate budget to a program]()
[Create a program status report]()
[View program status reports]()
| title | Create a program task |
| description | You can create program tasks from the Program form related lists. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-business-management/program-management/t\_CreateAProgramTask.html |
| release | brazil |
| product | Program Management |
| classification | program-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Create a program to manage projects and demandsProgram ManagementProject Portfolio ManagementStrategic Portfolio Management |