Add actions for a project

task brazil Updated Sep 8, 2026 1 min read add-actions-for-project.md
Raw file servicenow.com

Add actions that are required for resolving an issue or risk for a project. You can also convert a risk, issue, or decision to an action based on your analysis and plan for resolution of a risk or issue.

Before you begin

Role required: it_project_manager

About this task

After analyzing the risks and issues and taking a decision on how to manage them, add an action to resolve the risk or issue.

Procedure

  1. Navigate to All > Project > Projects > All.

  2. Select the project to which you want to add an action.

  3. From the Actions related list, select New.

  4. On the Action form, fill in the fields.

    For more information, see RIDAC form fields.

  5. If the action requires approval from other stakeholders, request approval with a due date using the Approval and Due date fields.

  6. Select Submit.

What to do next

Related topics

Adding RIDAC records for a project

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