Ask project questions using the Project Answers agent
Use Ask Otto to open an AI panel and get real-time answers about your projects and sub-projects using the Project Answers agent.
Before you begin
Role required: it_project_manager
About this task
Ask questions about tasks, risks, resources, costs, and schedule using the Project Answers agent chatbot. The chatbot retrieves answers from your project data across dimensions such as status, milestones, tasks, and status reports.
Procedure
-
Navigate to Workspaces > Project Workspace and open any project.
-
Select Ask Otto to open the AI panel.
-
Type a question about your project in natural language and press Enter.
Examples of questions you can ask:
- What is the status of this project?
- What are the key milestones on this project?
- What tasks are due next week? [Omitted image "image.project-question-answers-chatbot"] Alt text: Question answers chatbot.
-
Review the response from the chatbot.
Project Answers agent supports read-only operations. You can't update or delete project data using the chatbot.
-
Ask follow-up questions as needed to get more details.
Result
The chatbot returns answers based on your project data. You can continue the conversation by asking additional questions.
Parent Topic:Managing projects with Project Workspace
---
title: Ask project questions using the Project Answers agent
description: Use Ask Otto to open an AI panel and get real-time answers about your projects and sub-projects using the Project Answers agent.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-business-management/project-workspace/ask-question-answers-chatbot-pw.html
release: brazil
product: Project Workspace
classification: project-workspace
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Manage projects, Project Workspace, Project Portfolio Management, Strategic Portfolio Management]
---
# Ask project questions using the Project Answers agent
Use Ask Otto to open an AI panel and get real-time answers about your projects and sub-projects using the Project Answers agent.
## Before you begin
Role required: it\_project\_manager
## About this task
Ask questions about tasks, risks, resources, costs, and schedule using the Project Answers agent chatbot. The chatbot retrieves answers from your project data across dimensions such as status, milestones, tasks, and status reports.
## Procedure
1. Navigate to **Workspaces** > **Project Workspace** and open any project.
2. Select **Ask Otto** to open the AI panel.
3. Type a question about your project in natural language and press Enter.
Examples of questions you can ask:
- What is the status of this project?
- What are the key milestones on this project?
- What tasks are due next week?
\[Omitted image "image.project-question-answers-chatbot"\] Alt text: Question answers chatbot.
4. Review the response from the chatbot.
Project Answers agent supports read-only operations. You can't update or delete project data using the chatbot.
5. Ask follow-up questions as needed to get more details.
## Result
The chatbot returns answers based on your project data. You can continue the conversation by asking additional questions.
**Parent Topic:**[Managing projects with Project Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-business-management/project-workspace/use-projects-pw.md)
| title | Ask project questions using the Project Answers agent |
| description | Use Ask Otto to open an AI panel and get real-time answers about your projects and sub-projects using the Project Answers agent. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-business-management/project-workspace/ask-question-answers-chatbot-pw.html |
| release | brazil |
| product | Project Workspace |
| classification | project-workspace |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Manage projectsProject WorkspaceProject Portfolio ManagementStrategic Portfolio Management |