Issue form on Project Workspace

reference brazil Updated Sep 10, 2026 1 min read issue-form-project-workspace.md
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Learn about the fields on the Issue form of the Project Workspace. Use this form to add an issue to your projects.

Field

Description

Number

System-generated ID number with a configurable prefix.

State

Current state of the issue. All new issue records are created in the Open state.The available states are:

  • Pending
  • Open
  • Work in Progress
  • Closed Complete
  • Closed Incomplete
  • Closed Skipped

Priority

Urgency of resolving or managing the issue based on possible impact.

Estimated cost

Estimated cost generated by the issue.

Impact

Impact on the outcome of the project if the issue remains unresolved.

Due date

Requested date for one of the following situations:- If the issue has an assigned resource, then the Due date is the date for resolving the issue.

  • If the issue is not assigned to any resource, then the Due date is the date when the issue must be closed or addressed.

Assigned to

Primary resource assigned to work on the issue resolution.

Parent

Project to which this issue belongs.

Show on project status report

Option to specify whether the issue information should be included in the project status report.

Short description

Brief description of the issue and its potential impact on the success of the project.

As you start entering the title for your issue, related issues that potentially match your issue are displayed.

Click the suggestion icon ([Omitted image "suggestions-icon.png"] Alt text: Suggestion icon) to select from the list of predefined issue descriptions.

Description

Details of the issue and its potential impact.

Work notes

Information to record and track the work accomplished for resolving the issue.

**Parent Topic:**[Form field information for Project Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-business-management/project-workspace/form-field-information-for-project-workspace.md)
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