Resource Management reports
Resource Management reports provide the resource requester and resource managers with resource allocations, availability, and utilization.
Important: Resource Management reports is deprecated starting Zurich release. It will be hidden and no longer available for installation but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.
Alternatively, resource managers are encouraged to use the interactive Overview Dashboard in the Resource Management Workspace. For more information about dashboards, see Overview dashboard in Resource Management Workspace.
You can generate reports for the following types of information:
-
Availability
Total time that the resources are available after both Soft and hard allocations. Availability is capacity minus allocation. [Omitted image "group_availability_report1.png"] Alt text: A group availability report
-
Forecasted Utilization
Percentage of forecasted resource time utilization. It is calculated as sum of allocated and confirmed hours, divided by the total capacity. [Omitted image "group_utilization_forecasted.png"] Alt text: Forecasted utilization report for a group
-
Committed Utilization
Percentage of committed resource time utilization. It is calculated as allocated hours divided by the total capacity. [Omitted image "group_utilization_committed.png"] Alt text: Committed utilization report for a group
-
Allocation
Resource capacity, allocations, availability, and utilization. [Omitted image "allocation_report_user1.png"] Alt text: Allocation report for a group
-
Allocation details
A tabular breakdown of all allocation requests (soft bookings), committed allocations (hard bookings), availability, capacity, and actual hours.
If the actual hours for a resource is greater than the allocated hours, the actual hour's cell is highlighted and a message is displayed on mouse hover.
[Omitted image "group_member_allocation_details1.png"] Alt text: Allocation details
-
View availability, utilization, and allocation reports
You can view resource reports that focus on resource availability, utilization, and allocations. -
Edit a resource management report
Resource management reports show resource allocation details in different formats for different time periods. Configure and use these reports according to your business requirements.
Parent Topic:Resource Management classic
---
title: Resource Management reports
description: Resource Management reports provide the resource requester and resource managers with resource allocations, availability, and utilization.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-business-management/resource-management/c\_UsingResourceManagementReports.html
release: brazil
product: Resource Management
classification: resource-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Resource Management classic, Project Portfolio Management, Strategic Portfolio Management]
---
# Resource Management reports
Resource Management reports provide the resource requester and resource managers with resource allocations, availability, and utilization.
**Important:** Resource Management reports is deprecated starting Zurich release. It will be hidden and no longer available for installation but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://hi.service-now.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.
Alternatively, resource managers are encouraged to use the interactive Overview Dashboard in the Resource Management Workspace. For more information about dashboards, see [Overview dashboard in Resource Management Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-business-management/resource-management/using-rmw.md).
You can generate reports for the following types of information:
- **Availability**
Total time that the resources are available after both [Soft and hard allocations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-business-management/resource-management/r_AllocatingResources.md). Availability is capacity minus allocation. \[Omitted image "group\_availability\_report1.png"\] Alt text: A group availability report
- **Forecasted Utilization**
Percentage of forecasted resource time utilization. It is calculated as sum of allocated and confirmed hours, divided by the total capacity. \[Omitted image "group\_utilization\_forecasted.png"\] Alt text: Forecasted utilization report for a group
- **Committed Utilization**
Percentage of committed resource time utilization. It is calculated as allocated hours divided by the total capacity. \[Omitted image "group\_utilization\_committed.png"\] Alt text: Committed utilization report for a group
- **Allocation**
Resource capacity, allocations, availability, and utilization. \[Omitted image "allocation\_report\_user1.png"\] Alt text: Allocation report for a group
- **Allocation details**
A tabular breakdown of all allocation requests \(soft bookings\), committed allocations \(hard bookings\), availability, capacity, and actual hours.
If the actual hours for a resource is greater than the allocated hours, the actual hour's cell is highlighted and a message is displayed on mouse hover.
\[Omitted image "group\_member\_allocation\_details1.png"\] Alt text: Allocation details
- **[View availability, utilization, and allocation reports](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-business-management/resource-management/t_GenAvailUtilAllocationReport.md)**
You can view resource reports that focus on resource availability, utilization, and allocations.
- **[Edit a resource management report](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-business-management/resource-management/ReportsNew.md)**
Resource management reports show resource allocation details in different formats for different time periods. Configure and use these reports according to your business requirements.
**Parent Topic:**[Resource Management classic](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-business-management/resource-management/c_ResourceManagement.md)
| title | Resource Management reports |
| description | Resource Management reports provide the resource requester and resource managers with resource allocations, availability, and utilization. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-business-management/resource-management/c\_UsingResourceManagementReports.html |
| release | brazil |
| product | Resource Management |
| classification | resource-management |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Resource Management classicProject Portfolio ManagementStrategic Portfolio Management |