Configure progressive disclosure for the resource board

task brazil Updated Sep 10, 2026 1 min read config-progressive-disclosure-rmw.md
Raw file servicenow.com

Configure whether the resource board in the Resource Management Workspace uses progressive disclosure to load users incrementally or loads all 200 users at once.

Before you begin

Role required: admin

About this task

The resource board in Resource Management Workspace uses progressive disclosure by default to load users incrementally and reduce performance impact. Setting the com.snc.resource_management.progressive_disclosure property to false disables this behavior and loads all 200 users immediately, which may affect performance on instances with large user datasets.

Procedure

  1. Navigate to All > System Properties > All.

  2. Filter the Name field to locate and open com.snc.resource_management.progressive_disclosure.

  3. In the Value field, enter false.

    Setting the value to false disables progressive disclosure and loads all 200 users, which may be slower on instances with large user datasets. The default value is true, which enables progressive disclosure for faster initial load.

  4. Select Update.

Result

The resource board loads all 200 users immediately. To restore progressive disclosure and improve load performance, set the property value back to true.

Parent Topic:Configure Resource Management Workspace

Keywords progressive disclosureresource board performanceresource management workspacesystem propertyuser loading limit
Search documentation
Search document titles and file paths on the brazil branch