New Operational Assignment form

reference brazil Updated Sep 10, 2026 1 min read create-op-ra-form-rmw.md
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Fill in the following fields to create a operational assignment using Resource Management Workspace.

Field

Description

Resource

Name of the resource.

Group

Name of the group to create resource assignment.If a resource is selected, the primary group name is populated by default.

Role

Primary role for the employee.If a resource is selected, the primary role is populated by default.

Skill

Primary skill of the resource.If a resource is selected, the primary role is populated by default.

Effort type

Select the effort type to request a resource.- Hours - to request a resource on hourly basis.

  • % Capacity - to request a certain percentage of capacity towards operational work.

Effort

Enter the required effort count.

Name

Enter a custom name for resource assignment.

Operational work type

Select the kind of operational work from the list.- KTLO

  • Admin
  • Meeting
  • Training
  • Out of office
  • External labor
  • Time off
  • Appointment
  • Phone call

Rate model

Select existing rate model to calculate planned and actual resource costs.

Start date

Select the start date of the assignment using the calendar palette.

End date

Select the end date of the assignment using the calendar palette.

Resource status

Select the state of the resource assignment.- Pending

  • Approved
  • Unapproved
  • Unassigned

Ready for review

Select an option from the list so that the resource manager can review the request for allocation.- Yes - if the resource assignment request is finalized and ready for resource manager's review for allocation.

  • No - if the resource assignment details are still being updated.

Notes

Enter details about the assignment to help resource manager or project manager with insights and additional information.

**Parent Topic:**[Resource Management Workspace references](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-business-management/resource-management/rmw-references.md)
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