Troubleshoot test failures

---
title: Troubleshoot test failures
description: View the history of test runs. Troubleshoot and rectify the test failures in SAFe.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-business-management/scaled-agile-framework-safe/view-test-result-SAFe.html
release: brazil
product: Scaled Agile Framework \(SAFe\)
classification: scaled-agile-framework-safe
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Track your SAFe team work from the list view, SAFe Board — Team level, Essential SAFe, Scaled Agile Framework \(SAFe\), Strategic Portfolio Management]
---

# Troubleshoot test failures

View the history of test runs. Troubleshoot and rectify the test failures in SAFe.

## Before you begin

Role required: safe\_scrum\_user or safe\_admin

## Procedure

1.  Navigate to **All** > **Scaled Agile Framework \(SAFe\)** > **SAFe Board**.

2.  From the list at the top left corner, select the level as **Team**.

3.  Click the **Sprint Tracking** tab and select the **List** view.

4.  Click a test within a story.

5.  Click the **Test Result** related list.

    Test results related to that version of the test are displayed.

6.  Click a test result to view its details in a form.

    |Field|Description|
    |-----|-----------|
    |Number|Automatically generated number for the test result.|
    |Result|Run status of the test: **Passed**,**Failed**, or **Blocked**.|
    |Execution environment|Environment on which the test is run.|
    |Run by|Name of the tester who runs the test plan.|
    |Test|Test that is run.|
    |Version|Version of the test that is run.|
    |Updated|Date and time when the test result was recorded.|
    |Test run|Name of the test run.|
    |Short description|Brief description of the test result.|

    The execution status of each step of the test is also indicated at the bottom of the form.