Add stakeholders to a demand

task brazil Updated Sep 10, 2026 1 min read add-and-manage-stakeholders-for-a-demand-dw.md
Raw file servicenow.com

Delegate assignments and track demand progress by managing the stakeholders associated with a demand.

Before you begin

Role required: it_demand_manager

About this task

A demand can have multiple stakeholders and a stakeholder can be associated with multiple demands.

To create, edit, or delete demand stakeholders, you can also use the Add stakeholders Playbook activity. For more information, see Use playbook for a demand.

Procedure

  1. Navigate to Workspaces > Strategic Planning Workspace.

  2. Select the Demands icon [Omitted image "demands-icon.png"].

  3. Open a demand from the List page.

  4. Select Details from the navigation menu.

  5. Select the Stakeholders tab.

    Note: If the Stakeholders tab isn't visible, select More and then select Stakeholders.

  6. Add a stakeholder, either from the stakeholder registry or as a new record.

Goal

Action

Add an existing stakeholder from registry

  1. Select Add Stakeholder.
  2. Select one or more stakeholders from the list.

For information about the stakeholder registry, see Populate the stakeholder registry for demands.

  1. Select Add.

Add a stakeholder to the registry

  1. Select New.
  2. Fill in the fields on the demand stakeholder form

For a description of the field values, see Demand stakeholder form.

  1. Select Save.
7. Remove a stakeholder's association with the demand.
1.  Select the check boxes for the required stakeholders.

2.  Select **Delete**.

3.  Select **Delete All** in the confirmation modal.

    This removes the stakeholder's association with this demand; it doesn't delete the stakeholder's entry from the registry.
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