Configure the demand details fields in Employee Slate
task brazil Updated Sep 10, 2026 1 min read configure-demand-details-ticket-page.md
Configure the fields that appear in the demand details ticket page in Employee Slate.
Before you begin
Role required: admin
About this task
The demand details ticket page is predefined. Administrators can modify it according to their use cases. By default, the following fields appear on the demand details ticket page in Employee Slate.
- Business case
- Risk of performing
- Risk of not performing
- Assumptions
Procedure
-
Navigate to All > Standard Ticket > Standard Ticket Configuration.
-
Select the
dmn_demandrecord. -
Select the Unlock Info fields icon beside Info fields.
[Omitted image "demand-ticket-config.png"] Alt text: The Info fields section in the ticket configuration form.
-
Add or remove fields by selecting the Add item or Remove item arrows.
-
Reorder the fields by selecting the Move up or Move down arrows.
-
Select the Lock Info fields icon.
-
Select Update.
51 lines · 1.6 KB
---
title: Configure the demand details fields in Employee Slate
description: Configure the fields that appear in the demand details ticket page in Employee Slate.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-business-management/strategic-planning/configure-demand-details-ticket-page.html
release: brazil
product: Strategic Planning
classification: strategic-planning
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Work with demands in Employee Slate, Use, Next Experience for Demand Management in Strategic Planning, Strategic Planning, Strategic Portfolio Management]
---
# Configure the demand details fields in Employee Slate
Configure the fields that appear in the demand details ticket page in Employee Slate.
## Before you begin
Role required: admin
## About this task
The demand details ticket page is predefined. Administrators can modify it according to their use cases. By default, the following fields appear on the demand details ticket page in Employee Slate.
- Business case
- Risk of performing
- Risk of not performing
- Assumptions
## Procedure
1. Navigate to **All** > **Standard Ticket** > **Standard Ticket Configuration**.
2. Select the `dmn_demand` record.
3. Select the Unlock Info fields icon beside **Info fields**.
\[Omitted image "demand-ticket-config.png"\] Alt text: The Info fields section in the ticket configuration form.
4. Add or remove fields by selecting the **Add item** or **Remove item** arrows.
5. Reorder the fields by selecting the **Move up** or **Move down** arrows.
6. Select the Lock Info fields icon.
7. Select **Update**.
| title | Configure the demand details fields in Employee Slate |
| description | Configure the fields that appear in the demand details ticket page in Employee Slate. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-business-management/strategic-planning/configure-demand-details-ticket-page.html |
| release | brazil |
| product | Strategic Planning |
| classification | strategic-planning |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Work with demands in Employee SlateUseNext Experience for Demand Management in Strategic PlanningStrategic PlanningStrategic Portfolio Management |