Configure the demand details fields in Employee Slate

task brazil Updated Sep 10, 2026 1 min read configure-demand-details-ticket-page.md
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Configure the fields that appear in the demand details ticket page in Employee Slate.

Before you begin

Role required: admin

About this task

The demand details ticket page is predefined. Administrators can modify it according to their use cases. By default, the following fields appear on the demand details ticket page in Employee Slate.

  • Business case
  • Risk of performing
  • Risk of not performing
  • Assumptions

Procedure

  1. Navigate to All > Standard Ticket > Standard Ticket Configuration.

  2. Select the dmn_demand record.

  3. Select the Unlock Info fields icon beside Info fields.

    [Omitted image "demand-ticket-config.png"] Alt text: The Info fields section in the ticket configuration form.

  4. Add or remove fields by selecting the Add item or Remove item arrows.

  5. Reorder the fields by selecting the Move up or Move down arrows.

  6. Select the Lock Info fields icon.

  7. Select Update.

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