Create demand tasks
Create tasks for a demand to delegate cost, effort, risk, and benefit assessment activities. Assign a resource or group to the demand task to track the time and effort spent performing the specified activities.
Before you begin
Role required: it_demand_manager
About this task
Create demand tasks to plan work for demands rather than for a target work entity such as a project, change, defect, or enhancement. Resources assigned to a demand task can submit time spent on the task using a time card. For more information, see Demand tasks.
To create, edit, or delete demand tasks, you can also use the Add demand tasks Playbook activity. For more information, see Use playbook for a demand.
Note: If you're creating a demand task with the PPM Standard Multicurrency (com.snc.ppm_multicurrency) plugin activated and Demand Currency view enabled, additional fields are available. For more information about the fields that are available only in the Demand Currency view, see Multicurrency in Next Experience for Demand Management reference.
Procedure
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Navigate to Workspaces > Strategic Planning Workspace.
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Select the Demands icon [Omitted image "demands-icon.png"].
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Open a demand from the List page.
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Select Details from the navigation menu.
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Select the Demand Tasks tab.
Note: If the Demand Tasks tab isn't visible, select More and then select Demand Tasks.
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Select New.
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On the Demand Task form, fill in the fields.
For a description of the field values, see Demand task form.
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Select Save.
Result
The demand task is created and is accessible on the Demand Tasks tab. Team members can access demand tasks assigned to them from Collaborative Work Management. For more information, see Managing SPM work in Collaborative Work Management.
---
title: Create demand tasks
description: Create tasks for a demand to delegate cost, effort, risk, and benefit assessment activities. Assign a resource or group to the demand task to track the time and effort spent performing the specified activities.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-business-management/strategic-planning/create-and-manage-demand-tasks-dw.html
release: brazil
product: Strategic Planning
classification: strategic-planning
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Manage demands, Use, Next Experience for Demand Management in Strategic Planning, Strategic Planning, Strategic Portfolio Management]
---
# Create demand tasks
Create tasks for a demand to delegate cost, effort, risk, and benefit assessment activities. Assign a resource or group to the demand task to track the time and effort spent performing the specified activities.
## Before you begin
Role required: it\_demand\_manager
## About this task
Create demand tasks to plan work for demands rather than for a target work entity such as a project, change, defect, or enhancement. Resources assigned to a demand task can submit time spent on the task using a time card. For more information, see [Demand tasks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-business-management/strategic-planning/demand-tasks.md).
To create, edit, or delete demand tasks, you can also use the **Add demand tasks** Playbook activity. For more information, see [Use playbook for a demand](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-business-management/strategic-planning/use-playbooks-in-dw.md).
**Note:** If you're creating a demand task with the PPM Standard Multicurrency \(com.snc.ppm\_multicurrency\) plugin activated and Demand Currency view enabled, additional fields are available. For more information about the fields that are available only in the Demand Currency view, see [Multicurrency in Next Experience for Demand Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-business-management/strategic-planning/multicurrency-in-dw-reference.md).
## Procedure
1. Navigate to **Workspaces** > **Strategic Planning Workspace**.
2. Select the Demands icon \[Omitted image "demands-icon.png"\].
3. Open a demand from the **List** page.
4. Select **Details** from the navigation menu.
5. Select the **Demand Tasks** tab.
**Note:** If the Demand Tasks tab isn't visible, select **More** and then select **Demand Tasks**.
6. Select **New**.
7. On the Demand Task form, fill in the fields.
For a description of the field values, see [Demand task form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-business-management/strategic-planning/demand-task-form-dw.md).
8. Select **Save**.
## Result
The demand task is created and is accessible on the **Demand Tasks** tab. Team members can access demand tasks assigned to them from Collaborative Work Management. For more information, see [Managing SPM work in Collaborative Work Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-business-management/collaborative-work-management/cwm-team-member-roles.md).
| title | Create demand tasks |
| description | Create tasks for a demand to delegate cost, effort, risk, and benefit assessment activities. Assign a resource or group to the demand task to track the time and effort spent performing the specified activities. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-business-management/strategic-planning/create-and-manage-demand-tasks-dw.html |
| release | brazil |
| product | Strategic Planning |
| classification | strategic-planning |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Manage demandsUseNext Experience for Demand Management in Strategic PlanningStrategic PlanningStrategic Portfolio Management |