Testing using Test Management 2.0

You can use Test Management 2.0 for general testing such as testing a phase in a release, testing a set of features or products before their market launch. It also includes performing release readiness testing on integration and accessibility (for new software).

General testing comprises the following steps:

Creating tests. See Create a test in Test Management 2.0
Creating test sets, and grouping similar tests into a test set. See Create a test set in Test Management 2.0.
Using the Test Board feature to create a test plan. See Create a test plan using Test Board in Test Management 2.0.
Structuring the test plan in the Planning tab of the Test Board.
- Breaking down the test plan into test cycles to plan and schedule the phases of the testing effort. See Add and modify test cycles and test execution suites in Test Management 2.0.
- Breaking down the test cycles into test execution sets to schedule tests, and assign users to run those tests. See Create a test execution suite in Test Management 2.0.
Running tests and viewing the test run results. See Run your test assignments in Test Management 2.0.

Create a test in Test Management 2.0
Create a test specifying conditions or steps to determine whether a feature is working correctly.
Create a test set in Test Management 2.0
Group related tests into a test set. Test sets help you find tests by category or tag.
Test Board in Test Management 2.0
Test Board gives you a comprehensive view of your test plans and enables you to manage test plans more efficiently.
Create a test execution suite in Test Management 2.0
Create a short test plan when the testing effort is minimal. You can also use it when you want to avoid the overhead of creating a test plan and a test cycle for a test execution suite.
Run your test assignments in Test Management 2.0
Run your test assignments and capture the results.

Parent Topic:Test Management 2.0

title	Testing using Test Management 2.0
description	You can use Test Management 2.0 for general testing such as testing a phase in a release, testing a set of features or products before their market launch. It also includes performing release readiness testing on integration and accessibility \(for new software\).
locale	en-US
canonical_url	https://www.servicenow.com/docs/r/it-business-management/test-management/release-readiness-testing.html
release	brazil
product	Test Management
classification	test-management
topic_type	concept
last_updated	2026-09-10
reading_time_minutes	2
breadcrumb	Test Management 2.0Test Management applicationsStrategic Portfolio Management