Configure Agent Client Collector log levels

task brazil Updated Sep 10, 2026 1 min read acc-configure-log-levels.md

You configure the log levels that you want the Agent Client Collector logs to contain. All events that match or exceed the specified log level display in the Agent Client Collector logs.

Before you begin

Role required: agent_client_collector_admin

Procedure

Specify the desired log level in the acc.yml configuration file.

Alternatively, you can specify the log level as an argument in the --loglevel command-line flag, as follows:
Text
```
acc start --log level debug
```

Restart the agent using the service manager:

Linux:
Shell
```
sudo service acc restart
```

Windows:

Text

sc.exe stop AgentClientCollectorsc.exe start AgentClientCollector

macOS:

Shell

sudo launchctl load -w /Library/LaunchDaemons/com.sn.acc.plist

Note: You must restart the service after changing the log level.

Parent Topic:Using Agent Client Collector logs

59 lines · 1.9 KB Wrap lines

---
title: Configure Agent Client Collector log levels
description: You configure the log levels that you want the Agent Client Collector logs to contain. All events that match or exceed the specified log level display in the Agent Client Collector logs.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-operations-management/agent-client-collector/acc-configure-log-levels.html
release: brazil
product: Agent Client Collector
classification: agent-client-collector
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Using ACC logs, ACC deployment - shared between servers and endpoints, Configuring Agent Client Collector, Agent Client Collector, IT Operations Management]
---

# Configure Agent Client Collector log levels

You configure the log levels that you want the Agent Client Collector logs to contain. All events that match or exceed the specified log level display in the Agent Client Collector logs.

## Before you begin

Role required: agent\_client\_collector\_admin

## Procedure

1.  Specify the desired log level in the `acc.yml` configuration file.

    Alternatively, you can specify the log level as an argument in the `--loglevel` command-line flag, as follows:

    ```
    acc start --log level debug
    ```

2.  Restart the agent using the service manager:

    -   **Linux**:

        ```
        sudo service acc restart
        ```

    -   **Windows**:

        ```
        sc.exe stop AgentClientCollector
        sc.exe start AgentClientCollector
        ```

    -   **macOS**:

        ```
        sudo launchctl load -w /Library/LaunchDaemons/com.sn.acc.plist
        ```

    **Note:** You must restart the service after changing the log level.


**Parent Topic:**[Using Agent Client Collector logs](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/agent-client-collector/logs-acc.md)