Categorize domain usage

task brazil Updated Sep 10, 2026 2 min read acc-discover-ai-domain-usage.md
Raw file servicenow.com

Group the domains that users visit in your environment by business relevance, such as AI tools, productivity applications, or security services.

Before you begin

Verify the Agent Client Collector for Visibility (ACC-VC) VISC Get URL metrics policy is active to enable domain usage discovery to classify any domains. For more information, see Agent Client Collector for Visibility Content default checks and policies.

Role required: discovery_admin

About this task

Domain usage discovery relies on how you categorize domains. To identify usage of a website or an application, create a domain signature and assign it to a category.

Procedure

  1. Create a category.

    1. Navigate to All > System Definition > Tables.

    2. Open the Entity Categories (sn_acc_vis_content_entity_category) list and select New.

    3. On the form, fill in the fields.

Field

Description

Name

The display name of the category. This field is required.For example: AI Tools, Productivity, or Microsoft.

Description

Option to add a brief description of the category to help identify it.

Active

Option to activate the category.Note: You can also activate a saved category later from the Entity Categories list.

4. Select **Save**.
5.  View the saved categories in the **Entity Categories** list.

    You can activate saved categories from this list by setting Active=true for the relevant categories.
  1. Create a signature.

    1. Navigate to All > System Definition > Tables.

    2. Open the URL Domain Signature (sn_acc_vis_content_url_domain_signature) table.

    3. Under related links, select Show List.

    4. Select New.

    5. On the form, fill in the fields.

Field

Description

Domain type

The display name of the signature. The options are: External or Internal.

Category

The category to which the system assigns matching domains. For example, AI Tools. This field is required.

URL domain

The pattern to match against the URL domain. This field is required

Description

Option to add a brief description of the signature to help identify it.

Active

Option to activate the signature.

6. Select **Submit**.
Saving the signature starts a job that evaluates the visited domains against the signature and categorizes any matches.

Parent Topic:Domain usage discovery and categorization

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