Categorize domain usage
Group the domains that users visit in your environment by business relevance, such as AI tools, productivity applications, or security services.
Before you begin
Verify the Agent Client Collector for Visibility (ACC-VC) VISC Get URL metrics policy is active to enable domain usage discovery to classify any domains. For more information, see Agent Client Collector for Visibility Content default checks and policies.
Role required: discovery_admin
About this task
Domain usage discovery relies on how you categorize domains. To identify usage of a website or an application, create a domain signature and assign it to a category.
Procedure
-
Create a category.
-
Navigate to All > System Definition > Tables.
-
Open the Entity Categories (
sn_acc_vis_content_entity_category) list and select New. -
On the form, fill in the fields.
-
|
Field |
Description |
|---|---|
|
Name |
The display name of the category. This field is required.For example: AI Tools, Productivity, or Microsoft. |
|
Description |
Option to add a brief description of the category to help identify it. |
|
Active |
Option to activate the category.Note: You can also activate a saved category later from the Entity Categories list. |
5. View the saved categories in the **Entity Categories** list.
You can activate saved categories from this list by setting Active=true for the relevant categories.
-
Create a signature.
-
Navigate to All > System Definition > Tables.
-
Open the URL Domain Signature (
sn_acc_vis_content_url_domain_signature) table. -
Under related links, select Show List.
-
Select New.
-
On the form, fill in the fields.
-
|
Field |
Description |
|---|---|
|
Domain type |
The display name of the signature. The options are: External or Internal. |
|
Category |
The category to which the system assigns matching domains. For example, AI Tools. This field is required. |
|
URL domain |
The pattern to match against the URL domain. This field is required |
|
Description |
Option to add a brief description of the signature to help identify it. |
|
Active |
Option to activate the signature. |
Saving the signature starts a job that evaluates the visited domains against the signature and categorizes any matches.
Parent Topic:Domain usage discovery and categorization
---
title: Categorize domain usage
description: Group the domains that users visit in your environment by business relevance, such as AI tools, productivity applications, or security services.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-operations-management/agent-client-collector/acc-discover-ai-domain-usage.html
release: brazil
product: Agent Client Collector
classification: agent-client-collector
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Domain usage discovery and categorization, ACC deployment - endpoints, Configuring Agent Client Collector, Agent Client Collector, IT Operations Management]
---
# Categorize domain usage
Group the domains that users visit in your environment by business relevance, such as AI tools, productivity applications, or security services.
## Before you begin
Verify the Agent Client Collector for Visibility \(ACC-VC\) VISC Get URL metrics policy is active to enable domain usage discovery to classify any domains. For more information, see [Agent Client Collector for Visibility Content default checks and policies](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/agent-client-collector/acc-visibility-checks-policies.md).
Role required: discovery\_admin
## About this task
Domain usage discovery relies on how you categorize domains. To identify usage of a website or an application, create a domain signature and assign it to a category.
## Procedure
1. Create a category.
1. Navigate to **All** > **System Definition** > **Tables**.
2. Open the **Entity Categories** \(`sn_acc_vis_content_entity_category`\) list and select **New**.
3. On the form, fill in the fields.
<table id="table_ofk_gnh_lkc"><thead><tr><th>
Field
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Name
</td><td>
The display name of the category. This field is required.For example: AI Tools, Productivity, or Microsoft.
</td></tr><tr><td>
Description
</td><td>
Option to add a brief description of the category to help identify it.
</td></tr><tr><td>
Active
</td><td>
Option to activate the category.**Note:** You can also activate a saved category later from the **Entity Categories** list.
</td></tr></tbody>
</table> 4. Select **Save**.
5. View the saved categories in the **Entity Categories** list.
You can activate saved categories from this list by setting Active=true for the relevant categories.
2. Create a signature.
1. Navigate to **All** > **System Definition** > **Tables**.
2. Open the **URL Domain Signature** \(`sn_acc_vis_content_url_domain_signature`\) table.
3. Under related links, select **Show List**.
4. Select **New**.
5. On the form, fill in the fields.
<table id="table_whr_m4h_lkc"><thead><tr><th>
Field
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Domain type
</td><td>
The display name of the signature. The options are: External or Internal.
</td></tr><tr><td>
Category
</td><td>
The category to which the system assigns matching domains. For example, AI Tools. This field is required.
</td></tr><tr><td>
URL domain
</td><td>
The pattern to match against the URL domain. This field is required
</td></tr><tr><td>
Description
</td><td>
Option to add a brief description of the signature to help identify it.
</td></tr><tr><td>
Active
</td><td>
Option to activate the signature.
</td></tr></tbody>
</table> 6. Select **Submit**.
Saving the signature starts a job that evaluates the visited domains against the signature and categorizes any matches.
**Parent Topic:**[Domain usage discovery and categorization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/agent-client-collector/acc-ai-domain-usage-discovery.md)
| title | Categorize domain usage |
| description | Group the domains that users visit in your environment by business relevance, such as AI tools, productivity applications, or security services. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-operations-management/agent-client-collector/acc-discover-ai-domain-usage.html |
| release | brazil |
| product | Agent Client Collector |
| classification | agent-client-collector |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Domain usage discovery and categorizationACC deployment - endpointsConfiguring Agent Client CollectorAgent Client CollectorIT Operations Management |