Pause Agent Client Collector data collection

task brazil Updated Sep 10, 2026 1 min read acc-enable-silent-mode.md

If CPU consumption on your server is getting too high, you can manually turn off the Agent Client Collector data collection. This pauses all checks performed by the agent, except for the agent's keep alive messages.

Before you begin

Role required: agent_client_collector_admin

Procedure

Navigate to All > Agent Client Collector > Agents.

The Agent Client Collectors page appears, displaying the list of configured agents.
Select the checkbox next to the relevant agents.
In the Actions on selected rows... dropdown, select Pause data collection to pause data collection on the agents (Data Collection = Off (manual)).

Select Resume data collection to resume data collection on the agents.

Alternatively, you can set the status of an agent by selecting the agent and in the Related Links section, select the Pause data collection link to pause data collection on the agent. To resume data collection on the agent, select the Resume data collection link.

Parent Topic:Enabling Agent Client Collector data collection

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---
title: Pause Agent Client Collector data collection
description: If CPU consumption on your server is getting too high, you can manually turn off the Agent Client Collector data collection. This pauses all checks performed by the agent, except for the agent's keep alive messages.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-operations-management/agent-client-collector/acc-enable-silent-mode.html
release: brazil
product: Agent Client Collector
classification: agent-client-collector
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Enabling ACC data collection, ACC deployment - shared between servers and endpoints, Configuring Agent Client Collector, Agent Client Collector, IT Operations Management]
---

# Pause Agent Client Collector data collection

## Before you begin

Role required: agent\_client\_collector\_admin

## Procedure

1. Navigate to **All** &gt; **Agent Client Collector** &gt; **Agents**.

The **Agent Client Collectors** page appears, displaying the list of configured agents.

2. Select the checkbox next to the relevant agents.

3. In the **Actions on selected rows...** dropdown, select **Pause data collection** to pause data collection on the agents \(**Data Collection = Off \(manual\)**\).

Select **Resume data collection** to resume data collection on the agents.

Alternatively, you can set the status of an agent by selecting the agent and in the **Related Links** section, select the **Pause data collection** link to pause data collection on the agent. To resume data collection on the agent, select the **Resume data collection** link.

**Parent Topic:**[Enabling Agent Client Collector data collection](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/agent-client-collector/data-collection-enabling.md)