View the Agent Client Collector logs
You can view the activity logs for an Agent Client Collector.
About this task
Agent Client Collector logs are accessible from:
-
Linux:
/var/log/servicenow/agent-client-collector/acc.log -
Windows: The location specified by the
log-fileconfiguration flag. The default location is:C:/ProgramData/ServiceNow/agent-client-collector/log/acc.logIf the
C:/ProgramDatadirectory is hidden (such as on older Windows versions), change the Explorer filter to show hidden elements. -
macOS: The default location is:
/Library/Application\ Support/servicenow/agent-client-collector
Before you begin
Role required: agent_client_collector_admin
Procedure
-
Navigate to All > Agent Client Collector > Agents.
The Agent Client Collectors page opens.
[Omitted image "ACC-Agent-Client-Collectors.png"] Alt text: Agent Client Collectors page
The displayed columns are those selected when clicking the Settings icon [Omitted image "search-icon.png"] Alt text: Settings icon.
The Host column indicates the host name of the agent.
The Class column indicates the agent's CI type.
-
Select an agent.
The Agent Client Collector page opens.
-
In the Related Links section, click Grab Agent Log.
The Queues page opens for the selected Agent.
-
Refresh the page and click the relevant entry with the value Queue = input.
The Payload section on the Queue form displays the log for the Agent Client Collector.
Parent Topic:Using Agent Client Collector logs
Related topics
---
title: View the Agent Client Collector logs
description: You can view the activity logs for an Agent Client Collector.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-operations-management/agent-client-collector/acc-view-log.html
release: brazil
product: Agent Client Collector
classification: agent-client-collector
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Using ACC logs, ACC deployment - shared between servers and endpoints, Configuring Agent Client Collector, Agent Client Collector, IT Operations Management]
---
# View the Agent Client Collector logs
You can view the activity logs for an Agent Client Collector.
## About this task
Agent Client Collector logs are accessible from:
- **Linux**: `/var/log/servicenow/agent-client-collector/acc.log`
- **Windows**: The location specified by the `log-file` configuration flag. The default location is: `C:/ProgramData/ServiceNow/agent-client-collector/log/acc.log`
If the `C:/ProgramData` directory is hidden \(such as on older Windows versions\), change the Explorer filter to show hidden elements.
- **macOS**: The default location is: `/Library/Application\ Support/servicenow/agent-client-collector`
## Before you begin
Role required: agent\_client\_collector\_admin
## Procedure
1. Navigate to **All** > **Agent Client Collector** > **Agents**.
The **Agent Client Collectors** page opens.
\[Omitted image "ACC-Agent-Client-Collectors.png"\] Alt text: Agent Client Collectors page
The displayed columns are those selected when clicking the Settings icon \[Omitted image "search-icon.png"\] Alt text: Settings icon.
The **Host** column indicates the host name of the agent.
The **Class** column indicates the agent's CI type.
2. Select an agent.
The **Agent Client Collector** page opens.
3. In the **Related Links** section, click **Grab Agent Log**.
The **Queues** page opens for the selected Agent.
4. Refresh the page and click the relevant entry with the value **Queue = input**.
The **Payload** section on the **Queue** form displays the log for the Agent Client Collector.
**Parent Topic:**[Using Agent Client Collector logs](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/agent-client-collector/logs-acc.md)
**Related topics**
[Enable log monitoring in a Linux environment](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/agent-client-collector/acc-enable-log-monitoring-linux.md)
[Enable log monitoring in a Windows environment](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/agent-client-collector/acc-enable-log-monitoring-windows.md)
| title | View the Agent Client Collector logs |
| description | You can view the activity logs for an Agent Client Collector. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-operations-management/agent-client-collector/acc-view-log.html |
| release | brazil |
| product | Agent Client Collector |
| classification | agent-client-collector |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Using ACC logsACC deployment - shared between servers and endpointsConfiguring Agent Client CollectorAgent Client CollectorIT Operations Management |