Create a service filter for a policy
Configure a service filter so that the policy monitors only those services that match the filter.
Before you begin
Role required: agent_client_collector_admin
Procedure
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Navigate to All > Agent Client Collector > Policies.
The Policies page appears.
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Select a policy.
The details page of the policy appears.
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Select the Edit in Sandbox button to enable editing the form.
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On the Monitored CIs tab, select the Filter Monitored CIs by service check box.
The Application Service filter section appears.
[Omitted image "app-service-filter.png"] Alt text: Application service filter section
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Configure conditions in the fields and select Save at the bottom of the page.
The policy is configured with the indicated service filter. Only CIs matching the service filter are included in the policy's logs.
---
title: Create a service filter for a policy
description: Configure a service filter so that the policy monitors only those services that match the filter.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/it-operations-management/agent-client-collector/create-service-filter-policy.html
release: brazil
product: Agent Client Collector
classification: agent-client-collector
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Create an ACC policy, Collect data from your system devices, ACC deployment - shared between servers and endpoints, Configuring Agent Client Collector, Agent Client Collector, IT Operations Management]
---
# Create a service filter for a policy
Configure a service filter so that the policy monitors only those services that match the filter.
## Before you begin
Role required: agent\_client\_collector\_admin
## Procedure
1. Navigate to **All** > **Agent Client Collector** > **Policies**.
The **Policies** page appears.
2. Select a policy.
The details page of the policy appears.
3. Select the **Edit in Sandbox** button to enable editing the form.
4. On the Monitored CIs tab, select the **Filter Monitored CIs by service** check box.
The **Application Service filter** section appears.
\[Omitted image "app-service-filter.png"\] Alt text: Application service filter section
5. Configure conditions in the fields and select **Save** at the bottom of the page.
The policy is configured with the indicated service filter. Only CIs matching the service filter are included in the policy's logs.
| title | Create a service filter for a policy |
| description | Configure a service filter so that the policy monitors only those services that match the filter. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/it-operations-management/agent-client-collector/create-service-filter-policy.html |
| release | brazil |
| product | Agent Client Collector |
| classification | agent-client-collector |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Create an ACC policyCollect data from your system devicesACC deployment - shared between servers and endpointsConfiguring Agent Client CollectorAgent Client CollectorIT Operations Management |